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SunTrust

2.5

About this business

Location details

1000 N Tamiami Trail, Venice, FL, 34275, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.516 reviews
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Robert Gray's profile image
Robert Gray 
a year ago

One star is too high. Never before have I been treated so poorly by a bank. Truist offered an incentive for opening a new account on line. I completed the required application and waited for a response. After two days I contacted customer service and was told the person handling the account setup was off. I was transfered to another person who eventually activated the account. The account was suppose to have a $400 new account credit after qualifing transactions. One of the types of transactions was a debit card use. Unfortu... read more

Anonymous's profile image
Anonymous 
a year ago

One star is too high. Never before have I been treated so poorly by a bank. Truist offered an incentive for opening a new account on line. I completed the required application and waited for a response. After two days I contacted customer service and was told the person handling the account setup was off. I was transfered to another person who eventually activated the account. The account was suppose to have a $400 new account credit after qualifing transactions. One of the types of transactions was a debit card use. Unfortu... read more

Warren Trout's profile image
Warren Trout 
a year ago

Mr. Duncan was very helpful at helping my parents add a CD and money market to their accounts. He was very knowledgeable and made the process quick and easy. A problem with the online banking I have been fighting for a week, he was able to easily fix. 

Jessica Portela's profile image
Jessica Portela 
2 years ago

This bank location lacks a customer-oriented branch manager. The teller was willing to help and encountered an issue that prevented her from cashing a check drafted from an account from this bank. I am a customer of multiple other banks, have numerous accounts elsewhere and have never experienced a less than desirable branch manager to work with. The teller had better interpersonal skills than the manager. This manager clearly did not think of the situation as an opportunity to provide stellar customer service to win over ne... read more

Anoose Killmore's profile image
Anoose Killmore 
2 years ago

For the love of God, please clean your disgusting windows. They're not even windows anymore they're matte black walls. 

Frequently asked questions about SunTrust

How is SunTrust rated?

SunTrust has a 2.5 star rating with 16 reviews. 

When is SunTrust open?

SunTrust is open now. It will close at 4:00 p.m.  

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