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Sunset Ford Service
- Automotive
- St. Louis, MO
About this business
Location details
11700 Gravois Rd, St. Louis, MO, 63127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't say I've ever had a good experience here, but this one was bad. I came in with an appointment, and because of their mistakes, I ended up not getting serviced at all. What a joke. The only reason they have business is because people are forced to go to them.
Kyle Lohmeyer Service Advisor personally got my Escape back to me at 5:45 pm . I wasn't expecting back until next day. He went the extra mile for customer service
Jesse Cronk in the service department was extremely attentive to my needs in an emergency repair situation. Thanks Jesse
Unethical is an understatement. Highly disappointed in our experience with Sunset Ford and their (lack of) service department. We had a bed liner scheduled for installation, which was ordered and picked up at Ford. Unfortunately, the tie down bolts were secured with lock tight, which my husband and his father mistakenly tried to remove themselves. This resulted in broken bolts. When Ford identified the issue, we were initially quoted 2 hours of work, at $200/hr, to drill and tap the 5 broken bolts. We thought the quote was r... read more
Did a great job, dropped me off then dropped my car off to my work without issue. Thanks!
Frequently asked questions about Sunset Ford Service
How is Sunset Ford Service rated?
Sunset Ford Service has a 4.5 star rating with 655 reviews.
When is Sunset Ford Service open?
Sunset Ford Service is open now. It will close at 6:00 p.m.
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