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Sunrun Solar
- Consumer Services
- Albuquerque, NM
About this business
Location details
500 Marquette Ave NW #1200, Albuquerque, NM, 87102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Terrible company such a rip off
U have had sunrun for 7 years know but 2 years the system has not worked no inverter but still they are having me pay at the beginning I was not making enough solar had to pay PNM 120.00 give or take the pay them 120.00 I have 25 panels on my roof I had to invest in my own system because there system was not working properly kept calling over and over kept complaining just ran my 2 wire through there conduit. ANGLE the tech called in and said I hooked up an inverter to there system which don't make any sense not gaining anyt... read more
SunRun is one of the worst companies I have ever dealt with. They have solar panels on my roof from the previous owner. I wanted to get service turned on. They never turned on service but they turned on billing, which I never paid. They never get me to a higher level of support than their first level of customer service. They send out techs who say they can't turn it on while the PNM lock is on it. No one knows what is going on and they tell me to go to PNM, which I did. PNM said they need SunRun to confirm the power purchas... read more
Absolutely Awful Company!! If I could give less than 1 star I would. For the last eight years it has been nothing but grief. And the customer service is just terrible. In their book, the customer is never right. This the kind of interactions has gone on for the last 8 years. I wish we could just pull the panels off and be done with them!!
AWFUL! Do not waste your time, energy, or money on Sunrun! The absolute worst experience that has continued for years. Literally ever step has been a nightmare...sales, permitting, installation, inspections, operations, documentation, taxes, and troubleshooting ALL HAVE BEEN A DISASTER. SunRun is officially worse than Comcast, the lowest bar for customer service.
Frequently asked questions about Sunrun Solar
How is Sunrun Solar rated?
Sunrun Solar has a 3.9 star rating with 260 reviews.
When is Sunrun Solar open?
Sunrun Solar is closed now. It will open at 8:00 a.m.
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