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Sunrun
- Solar Installation
- Paradise, NV
About this business
Location details
6280 S Valley View Blvd Ste 332, Paradise, NV, 89118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had my solar panel system installed years ago, and it has not been performing as expected. Instead of addressing the issue with the existing system, I was told that the solution would be to add more panels at an additional cost. I contacted customer support today and was informed that I would need to pay $600 just for a technician to come out and inspect the system, in addition to paying for any parts that may need replacement. Considering the system has not been performing properly, I am concerned about being charged such... read more
Our experience during the sale of our home in Reno, NV involved Sunrun, Remi Roofing— and it has been costly and extremely stressful. When we had solar panels installed nearly five years ago, it was implied that if roof work was ever needed, Sunrun would handle the panel removal process. What we later learned is that you are referred to one of their contracted roofing companies and cannot freely hire your own roofer due to the solar equipment. During our home sale, an inspection revealed our roof needed replacement. We were ... read more
Sunrun is one of the worst companies I have ever had to deal with, the lack of communication and knowledge from the customer service and case management is absolutely unacceptable, my system was down over 3 months and there were 3 different trips by technicians to try to resolve the issue never once did any of the 3 get on the roof to check the panels had to wait of a month for micro inverters that were never installed, and when I asked for compensation for the months that the system was down I was told that my system produc... read more
I completed a review 2 years ago and they changed the business name to avoid the review being shown. I've added a picture to show what they changed the name to. Now I found a new Sunrun spot to post. THIS IS THE WORST COMPANY ON THE PLANET!!!!!!!!!!!!!!!!! My mother passed away in March of this year, and she unfortunately had a lease with this company. Since she has passed I have bene on the phone with them every single month about billing issues, and they always have an excuse. I fully believe they are taking advantage of p... read more
I would be very cautious about entering into an agreement with Sunrun. I had my panels installed in August 2025. They inspected the roof before the put the panels on and said everything was fine. Five months later my roof developed a significant leak. Sunrun inspected the leak and said it was due to the prior status of the roof and denied coverage through their 'no leak' warranty. It doesnt end there....in order for the roofer I hired to fix my roof, the panels needed to come off. Sun run charged my 100 dollars per panel to ... read more
Frequently asked questions about Sunrun
How is Sunrun rated?
Sunrun has a 3.2 star rating with 337 reviews.
When is Sunrun open?
Sunrun is closed now. It will open tomorrow at 9:00 a.m.
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