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Sunrise of Wilmington
- Assisted Living Facilities
- Rockland, DE
About this business
Location details
2215 Shipley Rd, Rockland, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I find that the caregivers do a good job as well as the manager of the Memory Care unit. They are compassionate and do the best that they can. My only real issue is with the Senior leadership of the Sunrise site on Shipley Road. There have been two or three instances where he was non-responsive, saying he would provide information and he didn't. There was also a billing dispute about the level of medications that my mother was on. After three months, I finally called corporate to get them involved and it still took 2 more mo... read more
This facility did not notice our family member had a stroke that significantly changed her mental and physical status. They never followed a doctors order to obtain a urine sample for over 5 weeks twice. We decided it would be irresponsible to return her to sunrise giving the lack of care she received and the consistent decline she experienced. This was our 3rd facility and by far the worst! Promise the world and delivered poorly. Very understaffed. ED is uncaring.
This place is terrible! Don't let them tell you they can handle high aquity residents. Or that they can use Hoyer lifts. It's a sale pitch. They do not take good care of residents. If you are going to spend money to get care for your LO go to a place that truly has staff trained to care for them not this crazy place.
My mother has been a resident here for many years. She is happy there and from what we see is receiving good care and is treated with respect. Due to finances, we thought we might have to move Mom out to another facility which accepted Medicaid, however the director at Sunrise was able to offer a creative solution for us and Mom was able to stay! We are very grateful and appreciative about how the situation was handled by Sunrise.
Caregivers in REM neighborhood are permitted to treat residents with compassion and patience!
Frequently asked questions about Sunrise of Wilmington
How is Sunrise of Wilmington rated?
Sunrise of Wilmington has a 3.7 star rating with 41 reviews.
When is Sunrise of Wilmington open?
Sunrise of Wilmington is closed now. It will open on Monday at 9:00 a.m.
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