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Sunrise of Wilmington
- Assisted Living Facilities
- Rockland, DE
About this business
Location details
2215 Shipley Rd, Rockland, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When mom moved in three years ago everything was great. She met friends, and even created new fun activities such as Show and Tell, and a poetry club for residents. However when mom's health started to decline (she had Parkinson's) everything changed. I would arrive unannounced to find her sitting in the dark with her call button missing often. Things got really bad about a year ago when some leadership changes at the Wilmington site occurred. No communication, and it was hard to find anyone to speak with during visits. Mom ... read more
Apparently, they cycle through administrators frequently. Can't seem to retain talent. Says something about their corp mgt and/or HR.
Very nice facility with excellent staff and management. Administrator and most staff members are very personable, caring and compassionate, and always make special time to meet with residents and family. Food is better than most facilities visited.
On the positive side, the rooms were very clean, a beautiful view. The facility was very attractive and a concert was given one Saturday. The schedule, food and activities were all well planned (though my mother could not take advantage of those services due to her health. The staff was very caring, though often were hard to find and there was always a poor response to call buttons. Issues of great concern are 1. one issue of neglect (the call button was on my mother's back when she was tangled up with the oxygen tubes) 2.po... read more
Frequently asked questions about Sunrise of Wilmington
How is Sunrise of Wilmington rated?
Sunrise of Wilmington has a 4 star rating with 36 reviews.
When is Sunrise of Wilmington open?
Sunrise of Wilmington is open now. It will close at 6:00 p.m.
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