Sunrise of Springfield

Ewan MacDougall 

on Google

2 months ago

My parents lived at Sunrise in their final years. I was blown away by the care and attentiveness of the staff. The staff were so genuine, compassionate, and attentive to detail. I was living halfway around the world, and it was an enormous source of reassurance to know my parents were so well looked after and cared for. For three years this window was my father’s view. 

Alondra 

on Google

2 months ago

I strongly advise against placing your loved ones in this facility. The conditions in the memory care unit are deeply concerning and raise serious questions about the quality of care being provided. Having only four care givers responsible for more than 38 residents is completely unacceptable and creates an environment where neglect is almost inevitable. No resident deserves to receive inadequate attention because the facility chooses to operate with insufficient staffing. The cleanliness of the facility is equally alarming.... read more

S. Dominique Perch 

on Google

8 months ago

Ken Polk is engaging, wise and considerate. Our consultation with him helped us appreciate some assisted living (AL) aspects that we didn’t understand heretofore. If he represents all that Sunrise has to offer, I have two words: Well done!