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Sunrise of Old Tappan
- Assisted Living Facilities
- Westwood, NJ
About this business
Location details
195 Old Tappan Rd, Westwood, NJ, 07675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a nice place ! – My mother has been at Brighton for over 1 year and is very happy there. I do agree about no backup when the power is out....that surprised me. It has only happened twice while she has been there that I am aware of. My mother loves it there and the staff has been wonderful to her. When she first got there she was weak and needed help getting to the restroom. The response to the call button was slow but there were times when getting someone to actually come took a long time or they didn't come. If a fa... read more
Sad, sad place - residents go there to die – Managemenet leaves alot to be desired My family never could get call button response Staff said most of the time "oh, I am sorry, my pager was cut off - It won't happen again. Facility fee per person $2,500 - hard to believe since this facility fee was a small living room, dining room and small front porch. Parking was usually full when I tried to visit my family. My family would not let me complaint to them because they would receive less help than they were receiving. Just a war... read more
LIED TO US TO GET US TO SIGN THE DOCUMENTS - TALK TO RESIDENTS BEFORE CONSIDERING – Mark Mitchell , exec dir, promised us the world. However, my mom was the one suffering. Whenever we complained about something (Brighton Gardens Winston which is a Sunrise Faciltiy ? *missing things from my mom's room ( jewelry, clothes, linens) * non working call buttons / no response to call buttons on a regular basis * no one showing up after pressing the call button * Mom went in and after two weeks, they had her wearing diapers so they w... read more
nightmare experience for me!! – Had to pay $2500 facility fee - which was one room in which all the meetings/activities were held. Call button response was at times two/three hours or not at all. No activities to really stop you from gaining weight - food not bad but meals were the main activity there; no mind activities as promised when we signed up. Their management was virtually non-existent. You complained and that was the last you ever heard about it. They promised the world before signing up and then, the reality of li... read more
NO POWER BACKUP - LAZY SEVICE / MANAGEMENT SHLD BE CLEANING BATHROOMS INSTEAD - KEPT NO PROMISES!! – My in-laws were there for approx. four months (I had to be with them most of the time because they did not do their jobs.) We had to take them out because their service went from bad to worse. The so-called "executive director", Mark Mitchell, promised us all this dignity "stuff" and then once my inlaws were in, my mother in law had to start wearing "diapers" because it would take them hours to get to her and she would wet he... read more
Frequently asked questions about Sunrise of Old Tappan
How is Sunrise of Old Tappan rated?
Sunrise of Old Tappan has a 4.2 star rating with 28 reviews.
When is Sunrise of Old Tappan open?
Sunrise of Old Tappan is open now. It will close at 6:00 p.m.
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