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Sunrise of Holbrook

3.7

About this business

Location details

320 Patchogue-Holbrook Rd, Holbrook, NY, 11741, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.721 reviews
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Joan B's profile image
Joan B 
a year ago

Evidently. Sunrise Senior Living has the same problems nation wide as I experienced much the same at their *************** location The hype they give you never materializes. My studio apartment was the size of a closet. When the shower was turned on it emitted ***** water. Every day things such as showers did not routinely happen. The food was deplorable. My 30 days there were a nightmare which I wouldnt wish on anyone which is why I am writing this. If you have an elderly one beware. 

Steve J's profile image
Steve J 
a year ago

This place is horrible I will not recommend this place to anyone. They mistreat the residents. They dont give them showers they disrespect the patients . This is a very unskilled facility that needs to be shut down . 

nate b's profile image
nate b 
2 years ago

The facility in Severna Park: horrible. My parents have been forced into this place by my sister almost 2 years ago. We have had an issue with their ringer volume being turned off. I have pleaded with them as well as my "Super Shady and manipulative little sister" to simply super glue the ringer volume so it cant be turned off. When I call Sunrise they just hang up on me no or they tell me they will go che k, but they dont . My parents have been isolated from their entire family minus my shady sister who lives in Baltimore. ... read more

Barb L's profile image
Barb L 
2 years ago

Sunrise Senior Living of Orchard Park, in Colorado was a disaster because they really don’t handle care well for anyone with needs above independent assisted living. There would be days cloths not changed, leaving clothes for a person in wheelchair to put away themselves. Not always having oxygen with a person when they left their room. Not moving things close so a person can reach in a wheelchair. On the flip side they did have incredible activity and nursing staff. But when basic needs are not met, kind of hard to get the ... read more

Michele h's profile image
Michele h 
3 years ago

Sunrise Assisted Living in Parma OH. Our loved one had the most amazing care. Spiritually, physically.. all around holistically. However when it comes to who handles finances.. DEBBIE SHOULD NOT HAVE HER JOB. You do NOT tell a grieving family who's been CHASING them for WEEKS for a refund that their call "isn't appreciated". NEITHER IS TREATING PEOPLE DISRESPECTFULLY. When you are in a position to help people yet you chose to degrade them, cut them off while talking, speak with an attitude and blame other staff and specifica... read more

David P's profile image
David P 
3 years ago

Most importantly, Sunrise does not offer a way online to contact the business office or telephone for the business office. If Sunrise mischarges you, there is no easy way to get it corrected. Maintenance also went downhill the past 3 years, a poorly working toilet was not repaired in over 6 months before we left. A garbage disposal was not fixed in over a month when we left. The food was not home cooking, too fancy for our tastes. 

Peggie W's profile image
Peggie W 
4 years ago

My unfortunate experience with Sunrise Senior Living, Newtown Square Pennsylvania also known as Sunrise Assisted Living is, it's poorly managed! It is extremely important for us to share an accurate representation of this business and our ethical responsibility to others looking for care, for their family members. Therefore I take this review very seriously and can honestly state, myself, and several family members have witnessed the daily acceptance of unacceptable behavior. When important issues were brought to the attenti... read more

Peggie W's profile image
Peggie W 
4 years ago

My unfortunate experience with Sunrise Senior Living, Newtown Square Pennsylvania also known as Sunrise Assisted Living is, it's poorly managed! It is extremely important for us to share an accurate representation of this business and our ethical responsibility to others looking for care, for their family members. Therefore I take this review very seriously and can honestly state, myself, and several family members have witnessed the daily acceptance of unacceptable behavior. When important issues were brought to the attenti... read more

Lucy C's profile image
Lucy C 
6 years ago

They killed my mom!She had copd stage 4 was coughing for 3 weeks !They kept treating her with different cough medicine instead of a lung infection!!We had to tell them to take a chest X-ray and they told us she had no congestive heart failure and no copd!Which wasn’t her X-ray at all since she has it for 10 years! We had to put her in hospice for 2 weeks said goodbye to her twice while she was transitioning then she rallied and came home for 6 weeks suffering with such terrible breathing she just kept getting worse and final... read more

Frequently asked questions about Sunrise of Holbrook

How is Sunrise of Holbrook rated?

Sunrise of Holbrook has a 3.7 star rating with 21 reviews. 

When is Sunrise of Holbrook open?

Sunrise of Holbrook is open now. It will close tomorrow at 12:00 a.m.  

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