Sunrise of Bexley

Sofia DeMoore 

on Google

2 months ago

My mother has been a resident of Bickford now for two months after being in a different facility for nearly five years. The care she is receiving now is noticeably better than what she had been receiving (in the other facility). Over the holidays family members noticed that she was clean and well, unlike last year's holiday experience. In the other facility my mother had chronic UTIs (almost every 6-8 weeks). We were told this was most likely due to a lack of hygiene... so we started paying the $18/day "hygiene upgrade." We ... read more

Nathan Park 

on Google

5 months ago

Don't bother, the management is... poor, anything that goes wrong and/or if a complaint is made, it's ignored. Staff turnover also occurs at a head-spinning rate. 

Anonymous 

on Google

8 months ago

My wife was in Memory Care for about 6 weeks. I took my wife to the ER and found out she became severely constipated while under Bickford's care. Needless to say, I moved her out of Bickford. Once I got her home, I discovered one of her medicines was changed by Bickford without the knowledge of my wife's Specialist or myself.Workers were great. Management is concerning. Certified letters to three different corporate executives went unanswered. 

Robert Ernst 

on Google

8 months ago

My wife was in Memory Care for about 6 weeks. I took my wife to the ER and found out she became severely constipated while under Bickford's care. Needless to say, I moved her out of Bickford. Once I got her home, I discovered one of her medicines was changed by Bickford without the knowledge of my wife's Specialist or myself.Workers were great. Management is concerning. Certified letters to three different corporate executives went unanswered.