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Sunrise at Reston Town Center
- Assisted Living Facilities
- Reston, VA
About this business
Location details
1778 Fountain Dr, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If I could give Sunrise 0 stars, I would. Do NOT send your loved ones here please. Save yourself a lot of heartache, stress and guilt. My mother was placed here due to a fall. After rehab she needed a program to help her heal…I was told they had a “Road Home” program here. It has been nothing short of a big nightmare. Not even close to a road home. My mother has been in here for only a couple weeks but she is worse mentally than she was when she came in. They do NOT stay on top of meds or care. Many of aids have a negative e... read more
It was just good fortune that, after a broken thermostat made it impossible for my 90-year-old mom with severe short-term memory loss to stay in her home, I was fortunate to find that Sunrise-RTC has respite rooms (temporary stay rooms) and set up a visit. I knew that my mom did not want to live in an AL or any kind of care community/facility, and I was concerned about how this would play out (I wanted to use this opportunity to transition her into a permanent resident). Kell spent almost 2 hours with me, explaining the proc... read more
Sunrise Reston failed to keep on top of our mothers medical needs and records. After leaving the facility there were medical records and concerns that were ignored and only discovered after a doctor reviewed her medical history. The staff had a high turnover, lacked training and had consistently slow response times for help needed. Knowing what I know today, I would never recommend any loved ones left at this facility. They don't have enough hired staff to properly care for the number of residents that live there.
My family is great hesitation placed our mother into this facility at the beginning of 2024. Before she entered, she could walk was in good health could use the bathroom on her own and within less than 12 months this facility turned her into a wheelchair bound person. There are so many things wrong with this facility. There are too many to share. The leadership does nothing even when they’re confronted with specific issues with staff members. Staff are Physically and emotionally abusive with tenants. Many of the services tha... read more
Wonderful and welcoming community! My mother is very happy here and settled in quickly. Staff is responsive to her needs and genuinely cares.
Frequently asked questions about Sunrise at Reston Town Center
How is Sunrise at Reston Town Center rated?
Sunrise at Reston Town Center has a 3.8 star rating with 24 reviews.
When is Sunrise at Reston Town Center open?
Sunrise at Reston Town Center is open now. It will close tomorrow at 12:00 a.m.
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