Sunrise at Montgomery Village

Steve Rose 

on Google

a month ago

Sunrise's extreme fee increase without explanations or budget documentations. No detailed service descriptions, results, and need assessments by independent medical or state agencies. No individual detailed increase cost proof released to the sole payer, her retired spouse. Medicare Benefits not accepted.. Sunrise's monthly billing to the spouse has more than doubled in the past 6 years to average to more than $12,000 a month Years of documentation are available to appropriate agencies and Consumer Reports. 

Michelle Robinson 

on Google

a month ago

My mom, Beth, lived in the Reminiscence (memory care) neighborhood at Sunrise at Montgomery Village for a little over three years before she recently passed away from advanced dementia. Our family is incredibly grateful for the care and compassion shown by the caregivers and staff at Sunrise. From day one, they treated my mom with dignity, patience, and real kindness. The caregivers took the time to get to know her needs, preferences, and personal history, and that made such a difference in her comfort and quality of life. T... read more

Beverly Zweiben 

on Google

2 months ago

It seems a lifetime ago. Three plus years ago I was looking for a safe and caring new home for my sister who was no longer able to live on her own. I chose Sunrise at Montgomery Village for the caring staff, pleasant facilities and creative management. When it quickly became apparent that my sister needed memory care rather than assisted living, Christene Henlon, the Reminiscences Coordinator, took my sister in hand during a difficult transition period. She treated my sister with care, affection and sensitivity for the inevi... read more

Cynthia A 

on Google

2 months ago

My grandfather was on the memory care floor before he passed away and the lack of care and the disrespect was unreal. The caregivers are so rude, rough and lazy. All except for Beze, Ondea, and Gladice (I hope I'm spelling their names right). Those three were the only ones that went above and beyond on that floor for my grandfather. If you show up in the evening most are looking at their phones or nowhere to be found and Neglect the residents needs. If you say anything to the coordinator she doesn't care about the well being... read more

Monika Schiavo 

on Google

4 months ago

After visiting several assisted living facilities in Maryland my family chose this Sunrise because the staff is extremely supportive, warm and knowledgeable. The staff has gone above and beyond to make my Mom comfortable and to help us navigate any issues. Some pluses include onsite doctors, friendly front desk employees, excellent nursing and healthy meals that offer variety and dining options. We recently moved to a section with enhanced activities, which has greatly improved my Mom’s daily life and mood.