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Suncorp Bank
- Finance
- Helensvale, QLD
About this business
Location details
Shop 1044, 1-29 Millaroo Drive Westfield Shopping Centre, 1044/1-29 Millaroo Dr, Helensvale, QLD, 4212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I swear this branch gets worse staff in/out the back office door and ONLY ONE PERSON on teller doing not only cash transactions but also other Non transactional enquiries! Half an hour waiting just to do a 2min deposit WHAT A JOKE!! I am told the branch manager Crystal doesn’t have an email address to send my complaint to? So Google here it is!!! PICK UP YOUR GAME SUNCORP
We had a wonderful experience today with Harmony at Suncorp Bank in Helensvale. She was incredibly helpful and went above and beyond to resolve our issue. Thank you, Harmony, for your outstanding assistance!
Terrible service, I did a coin deposit at the Helensvale branch before close of business. Receipt says will be deposited the same day. The next day still not deposited, went in and was given the excuse the have to physically count it themselves when they decide to empty the machine, apparently they don’t have 2025 technology and are still in the 70s way of banking. I told them there receipt is misleading with incorrect information. They could have cared less and made that clear. I was then told they will get to it sometime t... read more
Very long story short, I am submitting this review on behalf of a client who has had two awful experiences with the Suncorp branch at Helensvale. As part of my professional role, I assisted one of my clients to certify and submit her principal (form-owner)-certified copy of her Enduring Power of Attorney to her bank branch for filing in her financial records. Upon submission of the principal-certified copy to the teller ("Crystal"), she was informed that the form did not meet the criteria, which it does, as per pages 18 - 19... read more
Heading to Suncorp Helensvale? Pack your thermos and bikkies, charge your phone and grab your swag, because you’re about to set up camp in the foyer. 9 staff visible, 1 counter open. The front desk greeter welcomes you in, but does little more than direct you to the back of the line. Another greeter roams the campsites with laptop welded to her arm like some kind of cyborg. Repeating like a broken record, “we will be with you shortly everyone”. But alas, it’s nearing closing time and we all know we arnt gona make it. Executi... read more
Frequently asked questions about Suncorp Bank
How is Suncorp Bank rated?
Suncorp Bank has a 2.1 star rating with 58 reviews.
When is Suncorp Bank open?
Suncorp Bank is open now. It will close at 5:00 p.m.
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