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Suncorp Bank
- Finance
- Helensvale, QLD
About this business
Location details
Shop 1044, 1-29 Millaroo Drive Westfield Shopping Centre, 1044/1-29 Millaroo Dr, Helensvale, QLD, 4212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can not express how dissatisfied I am with Suncorp Banking both branch and online. Our business account has been frozen due to “get to know your customer” policy! We have been with this bank/building society for 40years - if they don’t know us by now they never will and pretty soon, once we have access to our account again, they won’t need to know us!!! If this is a result of the ANZ takeover it would not surprise me.. A 1 star review is being very generous
Ok this is not working the no teller thing...just lclised my accounts at Westpac and you're next ...it's a rediculous situation you've put the customer in ...we are not interested in your digital agenda .. Amanda
90% times Deposit machine not available, very few staff, have to wait 20-30 mins just for Deposit money, and even then you get yelled at very unprofessional and Rude lady,
Shit service! Atm takes $ than have to wait 21 days to get it back!!! Happens more than once
I swear this branch gets worse staff in/out the back office door and ONLY ONE PERSON on teller doing not only cash transactions but also other Non transactional enquiries! Half an hour waiting just to do a 2min deposit WHAT A JOKE!! I am told the branch manager Crystal doesn’t have an email address to send my complaint to? So Google here it is!!! PICK UP YOUR GAME SUNCORP
Frequently asked questions about Suncorp Bank
How is Suncorp Bank rated?
Suncorp Bank has a 2.1 star rating with 62 reviews.
When is Suncorp Bank open?
Suncorp Bank is closed now. It will open tomorrow at 9:30 a.m.
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