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SunCommon

4.5

About this business

Location details

13 Hook Road, Rhinebeck, NY, 12572, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5125 reviews
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Aisha Coakley's profile image
Aisha Coakley 
3 weeks ago

No customer service. After several callas and emails, still waiting 7 months for a software upgrade. Will be contacting the BBB to resolve. 

Will Canine's profile image
Will Canine 
2 months ago

UPDATE: it has now been 3 years and my system is still not fully installed and working. Do not work with these people I am now going to have to sue them just to get my system to work. Dishonest, just want to take your money, run away from SunCommon. Have been waiting for them to install for over three months past when they said they would install. I have to email them any time I want a status update, and they seem completely disorganized and confused about what is happening. If I could cancel the contract I have with them I ... read more

Debra Lynn's profile image
Debra Lynn 
2 months ago
Debra Lynn's profile image
Debra Lynn 
3 months ago
Teresa Gianni's profile image
Teresa Gianni 
3 months ago

I have had the SunCommon CSA for many years and been very happy until this year. However, very recently I moved (end of November) and wanted to bring my credits with me and was told I would be able to. However, after 9 months of repeated asking via email and calls, the credits have not been transferred, and I'm still paying the monthly service fee. I had some overlap in service, so I was using it until April when I sold my old home, but now I'm basically paying twice for my electricity. I've written several emails and had se... read more

Frequently asked questions about SunCommon

How is SunCommon rated?

SunCommon has a 4.5 star rating with 125 reviews. 

When is SunCommon open?

SunCommon is closed now. It will open tomorrow at 8:00 a.m. 

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