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13 Hook Road, Rhinebeck, NY, 12572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No customer service. After several callas and emails, still waiting 7 months for a software upgrade. Will be contacting the BBB to resolve.
UPDATE: it has now been 3 years and my system is still not fully installed and working. Do not work with these people I am now going to have to sue them just to get my system to work. Dishonest, just want to take your money, run away from SunCommon. Have been waiting for them to install for over three months past when they said they would install. I have to email them any time I want a status update, and they seem completely disorganized and confused about what is happening. If I could cancel the contract I have with them I ... read more
I have had the SunCommon CSA for many years and been very happy until this year. However, very recently I moved (end of November) and wanted to bring my credits with me and was told I would be able to. However, after 9 months of repeated asking via email and calls, the credits have not been transferred, and I'm still paying the monthly service fee. I had some overlap in service, so I was using it until April when I sold my old home, but now I'm basically paying twice for my electricity. I've written several emails and had se... read more
SunCommon has a 4.5 star rating with 125 reviews.
SunCommon is closed now. It will open tomorrow at 8:00 a.m.
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