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Sun Valley Pools and Spas

4.9

About this business

Specialties: Beachcomber Hot Tub Service All Hot Tub Makes and Models. Pool Repair and Maintenance Friendly Staff Established in 1986. Jims Pools and Spas was established in 1986. With the new ownership we continue to build on past success. Our goal is to offer the highest quality of work and the friendliest service in the Cowichan Valley. 

Location details

70 Government Street, Duncan, BC, V9L 1A1, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9256 reviews
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Linds Elzinga's profile image
Linds Elzinga 
on Google
a week ago

I love walking into Sunvalley Pools and Spa! The service is always so happy, friendly, honest and extremely knowledgeable. I love their team they have built, and the products are all great and a good price :) Thanks guys! You've made a Dream team! 

Katie Mae's profile image
Katie Mae 
on Google
a week ago

Kind and friendly staff, so knowledgeable and funny! 

Kate Kurovsky's profile image
Kate Kurovsky 
on Google
3 weeks ago

I purchased Jacuzzi hot tub from Sun Valley Pools and Spas back in February 2022. When it was on warranty, the service was good. To be honest we didn't experience any problems, because it was a new hot tub. But after the warranty expired the company showed its true face and their real attitude to customers when it comes to providing service. On March 21, 2025 (one month after my warranty expired) I reached out to them because the display screen (topside) on my hot tub stopped working, the screen went totally blank. The hot t... read more

Nina's profile image
Nina 
on Google
3 weeks ago

This business is terrible. My daughter purchased a hot tub from them in 2022. From the very beginning there were problems with installation. They promised to come and didn’t come, etc. The display (topside) didn’t work well from the very beginning. Even when the hot tub was under warranty, their technician sometimes would spend hours trying to unlock it because it glitched. Finally, when the warranty expired in 2025, the topside completely stopped working. This time they charged my daughter $203 and didn’t fix anything. When... read more

Chris Hennessy's profile image
Chris Hennessy 
on Google
a month ago

Always super helpful. 

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Frequently asked questions about Sun Valley Pools and Spas

How is Sun Valley Pools and Spas rated?

Sun Valley Pools and Spas has a 4.9 star rating with 256 reviews. 

When is Sun Valley Pools and Spas open?

Sun Valley Pools and Spas is open now. It will close at 4:00 p.m.  

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