Sun Valley Massage Center

Abigail Hatley 

on Google

a week ago

I am only leaving a 1 star in hopes that the right team will see this. The spa and resort are beautiful and have wonderful service. However, this is one of the only 4 star resorts and spas that seem to not have have caught up on proper holistic wellness. They use a "non toxic" brand skin care, which is far from healthy or natural, when there are other organic and natural options that other resorts have fully embraced. My friend and I received a body polish, massage, facial, and pedicure. I would not receive a facial here aga... read more

Johanna Knight 

on Google

2 weeks ago

I was looking for a place to get my hair done last minute for a family wedding. Every where else was packed and not even answering calls due to lack of availability. I called the day before and they were able to get me in bright and early in the morning so I could spend wedding day with family. I asked for an updo and have finicky bangs that have a slight callic in them. My bangs stayed all day in place and the hair dresser made sure I felt comfortable leaving and that I was happy with the outcome. Thank you so much for the ... read more

Molly McBride Lambright 

on Google

3 months ago

I am extremely disappointed with my recent experience with the spa at Sun Valley Lodge. My group had four massage appointments that were booked more than two months in advance for tomorrow. We had the email confirmation & received text confirmations again this morning. We just received a call from the spa & we’re told that due to a “glitch” with a new booking system, all four appointments had disappeared from their schedule and no services were available for us. While I understand that technology issues can happen, what matt... read more

S J 

on Google

3 months ago

I rarely leave negative reviews, but this experience was unacceptable. I sat waiting for nearly 20 minutes while multiple servers walked right past me, looked directly at me, and never once acknowledged me or offered service. I went to the bar to ask if it was nice outside to eat lunch. After deciding to sit on the patio, the staff watched me walk outside, yet no one came to take my order or even check on me. After waiting again, I came back inside and asked for a menu. Instead of helping me, several employees looked right a... read more

Caitlin Carter 

on Google

4 months ago

I have only ever written 2 or 3 negative reviews & hate that I'm writing this one now. I received a massage here years ago & had a great experience, but went in May & did not have the service I scheduled & paid for. Staff has been unwilling to assist & has not called back when they said they would & are, essentially, accusing me of lying because of text messages with the massage therapist. I was scheduled for an 80 minute massage at 2pm on May 24th. I was not pulled into the massage room until 2:15-2:20. Once there, the mass... read more