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Sun Valley Insurance
- Insurance
- Indian Trail, NC
About this business
Location details
6555 Old Monroe Rd Suite C, Ste C, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had homeowner’s insurance on our primary residence, secondary residence, and both autos. Shortly after closing on the secondary residence I received a notice from the carrier requesting pictures of the home. This was no problem. We had pictures on our home inspection report and appraisal. The notice stated to contact Sun Valley since they were my agent. I did so. After three messages and a couple of weeks of waiting for a response, I was told that they didn’t see anything flagged and not to worry about it. Fast forward 11 ... read more
Sun Valley has is great to work with. They have always answered the phone and helped with any questions or problems. They are great people and I recommend them highly.
Place is a joke!!! Lie after lie after lie. Never can get in touch with them. Even had the DMV call them cause I said my insurance company is impossible to get in touch with so she gave them a call and guess what? Johns on the other line with someone after I just called and the secretary said he was at the hospital with his dad but John told me before his dad had dies so I don’t know but I def would not recommend this place.
Great customer service! John always answers the phone and my questions. I highly recommend them!
If I could give them a zero I would. Do not do business with this agency you will regret it!! Do not return phone calls, don't communicate with the customer and when I cancelled my policy took almost 3 weeks for them to even request the cancellation. Don't ask for contact information for the companies they represent they will just hang up on you! Very unprofessional and rude!
Frequently asked questions about Sun Valley Insurance
How is Sun Valley Insurance rated?
Sun Valley Insurance has a 2.6 star rating with 5 reviews.
When is Sun Valley Insurance open?
Sun Valley Insurance is closed now. It will open tomorrow at 9:00 a.m.
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