Sun Urology - Buena Park Office

Myong Cho 

on Google

2 months ago

이병원 서비스 너무 안좋습니다. 특히 오렌지에서 근무하는자들…특히 메니저가 너무 안좋습니다.. 수술날짜를 환자한테 물어보지도 않고 자기 마음대로 시간도 정하여 본인한테 통보도 안하고 약국에서 캄퓨터에 나와있다고 알려 주는게..너무 황당하네요.. 전화하면 기다리라고 하고 20분이상 기다리고…결국엔 병원을 옮기니 너무 좋네요 

Eric K 

on Google

7 months ago

Hello, I have called multiple times but no one answers the phone. I would like to confirm whether the phone number and the clinic hours listed on the website are correct. The doctor is excellent, but unfortunately the office management seems very unorganized. I would appreciate a clear response or a call back as soon as possible. Thank you. 

Jason Um 

on Google

9 months ago

리퍼받아서 예약할려고 2주동안 하다가 안돼서 다른곳으로 리퍼받을려고 했는데 주치의 간호사가 내일 한번만 전화더해 보라고 해서 마지막으로 전화했는데 겨우 통화해서 어렵게 예약함. 한번은 외국인이 받아서 한국인 바꿔 달라고 했더니 감감무소식. 거의 전화를 퇴근후상태로 돌려놓고 전화를 받지않음. 전화응대외국인은 이병원에 절대 도움이 안됨. 

S. Yee 

on Google

a year ago

The staff needs to be educated on how to talk to patients with respect. They chose to work in medical field and doesn't know how to offer empathy to patients. Dr. Kim may know what he's doing but his team is definitely letting him down. All the staff in buena park office, especially the surgery scheduler, should be reminded how much vulnerability each patient has when they're trying to communicate with them. Instead of expressing your anger toward the patients, consider how to handle a situation better with professionalism. ... read more