Summerwind Pools & Spas

Heidi S. 

on Citysearch

10 years ago

They did all the repair work inside and outside of a public pool where I manage a 135 condo HOA community. I needed help at the busiest time of year and they fit us in their already jammed schedule and did a wonderful job. They were thorough, diligent and we passed inspection with flying colors and right on time for a Memorial Day weekend open. All the "noise" you might read about them is NOT true. They were there for us when no one else would give us the time of day. They are the port in a storm you can always count on to g... read more

Veronica M. 

on Citysearch

11 years ago

I used to work for Summerwind from 2004 to 2009. The owner cancelled our insurance a month before firing the whole staff and did't want to pay our vacation pay. Since then, I have worked at Poolside in Mebane and have heard that Summerwind has gone down hill. If any customers would like to give us a chance...I'm the blonde that was always in the store :) Hope to see some old faces. 

starfire57 

on Citysearch

12 years ago

where to begin? this company is most happy to sell you chemicals and give advice--even if it is bad advice. we were sold chemical after chemical to clear our pool only to find out that we actually needed the sand in the filter changed. had service to have that done, service man changed sand and made the filter leak. called several times to have some one come out and fix it. wouldn't return calls and missed appointments. finally asked to have owner call me. he did but he made it quite clear that because we did not have a serv... read more

Richard P. 

on Citysearch

13 years ago

new management - terrible customer relations! – We've used Summerwind eight years - but never again! I returned to the store today to get my Baquaspa test strips for our hot tub. The salesclerk told me they were out of those strips, but he suggested Biguanide strips as a generic equivalent, so I bought them. When I brought them home, we compared the strips to Baqua brand and found that they were not effective in providing all the tests, so I called the store back. I explained my problem to the clerk who answered, who promise... read more

THELELIZ 

on Citysearch

16 years ago

AWESOME Baja Spa/Hottub – We had been looking for a Spa for sometime and noted Summerwind in Carrboro carried the Baja brand, (manufacturing plants in Tucson, AZ and Salisbury, NC, Energy Star Partner and Weatherwrap not foam insulation plus many more features). We walked in, asked millions of questions about an in store model. We called and asked more questions and then we went back in for more questions that we had. Each time the staff took the time to answer our questions and explain how different functions worked even to... read more

Mary11565 

on Citysearch

16 years ago

Proud pool owner – The staff seemed friendly and knowledgable and eager to help. I've been to three other places in the area and recieved unsatifactory service. Overall I am happy and a customer since 2003. 

alex9979 

on Citysearch

16 years ago

Terrible!!!! These people give the worst service anywhere!!! – Missed appointments, rude answers when you call, total confusion in the store about records. Do yourself a favor and stay away from these folks for sales or service!