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4040 SW College Rd, Ocala, FL, 34474, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Headline: $150k ESCALADE GUTTED AT 4,700 MILES – LIES & ZERO SUPPORT FOR LOYAL CUSTOMER The Bottom Line: If you expect the "Premium" service Cadillac promises for its $150k flagship, stay far away from Sullivan Cadillac. In the last year, I have purchased two flagship GM vehicles, spending nearly $250,000, and this is the treatment I receive in return. AVOID THIS DEALERSHIP AT ALL COSTS if you value your money, your time, and the integrity of your vehicle. The Failure & Substantial Impairment: My 2025 Escalade has only 4,700... read more
Headline: $150k ESCALADE GUTTED AT 4,700 MILES – LIES & ZERO SUPPORT FOR LOYAL CUSTOMER The Bottom Line: If you expect the "Premium" service Cadillac promises for its $150k flagship, stay far away from Sullivan Cadillac. In the last year, I have purchased two flagship GM vehicles, spending nearly $250,000, and this is the treatment I receive in return. AVOID THIS DEALERSHIP AT ALL COSTS if you value your money, your time, and the integrity of your vehicle. The Failure & Substantial Impairment: My 2025 Escalade has only 4,700... read more
The first time I went I had Staphony I think that’s her name (service rep). She was EXCELLENT !! This time I came I had Edwin who knew I knew NOTHING about anything. I told him the problem that was wrong with the car which was a fuse and also park assist kept appearing on. At first he said nothing was wrong then…. He called and said, you have a fuse which keep popping out and it will cost $399.00 plus tax ( of course). I knew nothing about fuses. I knew the problem because…. I knew the man mess with the fuse then the fan sta... read more
Rip off and scam artists, they'll sell you a car and hide all the issues and claim you caused them. if i could leave a 0/5 star review i would have.
Still an Ocala landmark. I always feel better about my car when I have my car worked on here. Big thanks to Phoenix she kept the process smooth and professional.
Sullivan Cadillac Service & Parts has a 2.8 star rating with 9 reviews.
Sullivan Cadillac Service & Parts is closed now. It will open on Monday at 7:30 a.m.
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