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Sue C. Eng, MD
- Gastroenterologist
- Kirkland, WA
About this business
Puget Sound Gastroenterology, P.S. is a physician-directed organization providing comprehensive gastrointestinal medical services to patients and referring physicians in the Puget Sound area. We dedicate our service to caring for patients with digestive disorders. Our staff, from physicians to nurses to support staff, is committed to providing high quality, cost-effective medical care that is appropriate to the needs of our patients. We provide this care with compassion and consideration for the comfort and concerns of those... read more
Location details
11800 NE 128th St #100, Ste 100, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:15 a.m. to 4:30 p.m. | |
| Tue | 7:15 a.m. to 4:30 p.m. | |
| Wed | 7:15 a.m. to 4:30 p.m. | |
| Thu | 7:15 a.m. to 4:30 p.m. | |
| Fri | 7:15 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Eng seemed entirely disinterested in figuring out what was wrong with me. I was having bloody diarrhea and abdominal pain before the COVID pandemic caused my colonoscopy to be cancelled. Dr. Eng suggested that she could perform a flexible sigmoidoscopy in the office instead. After telling me she hadn't found anything during the test, she said that it "might be a tumor" but they couldn't do much more until the "COVID situation" improved and that my weight made her job difficult. That was 9 months ago and my symptoms have ... read more
Was not informative. It was like pulling teeth to get any information out of her. She did NOT listen to what I was saying at all. I had to repeat myself over and over, my husband had to as well.. Showed lack of concern in wanting to help find the root cause of my stomach issues. I don't expect Dr.'s to have an answer right away but I shouldn't have to suggest the next steps, or come up with a plan of action, as I am not the professional. I am really disappointed. I rate her a zero.
Business response:
Thank you for providing your feedback, it's greatly appreciated. Patient reviews are the best way for us to hear about how we're doing and where we need to make improvements. We are truly sorry to hear about your experience, so please let us know if there's anything we can do to resolve this issue. We want to win back your trust. Julie Myxter, RN, Clinic Nurse Supervisor, would like to discuss this in greater detail with you. Please call her directly at 425-202-4692.
Dr. Eng impressed me as extremely competent, intelligent and personable. She and her staff made an otherwise uncomfortabe procedure go smoothly by informing me of what to expect and efficiently carrying out the dual procedure.
Frequently asked questions about Sue C. Eng, MD
How is Sue C. Eng, MD rated?
Sue C. Eng, MD has a 4.4 star rating with 19 reviews.
When is Sue C. Eng, MD open?
Sue C. Eng, MD is closed now. It will open tomorrow at 7:15 a.m.
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