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Subway

3.1

About this business

Location details

2166 Solano Way, Concord, CA 94520, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.160 reviews
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Stephanie Ledezma's profile image
Stephanie Ledezma 
a year ago

My Subway account was hacked, and I tried to cancel the order and explain that I don't even live in California. The crew there would not cancel the order and instead argued the point with me. I got an email stating that an order was placed here and I called the store immediately to tell them what was happening. This store will probably get more orders that will be disputed by banks. Good job, guys. 0 stars. Be better. 

Jack MeHoff's profile image
Jack MeHoff 
a year ago

They rarely switch up their veggies. Got food poisoning. 

Corey Zavela's profile image
Corey Zavela 
a year ago

I asked for a small fountain drink and they only had medium cups and would not give me the courtesy of charging for a small. If I wanted a medium I would have ordered a medium. I felt this was a shady way to charge more for an item (fountain drink) that is already marked up way too much! Also, all of the vegetables were hidden and unable to be seen behind the vegetable cover. One of the supposed advantages to ordering from Subway is to be able to see the items they put on the sandwiches. Again, I felt this location was shady... read more

M Ulrich's profile image
M Ulrich 
a year ago

Terrible customer service, don’t know how to work their own system. I ordered thru app but it charged to the wrong credit card that I didn’t mean to use (admittedly, my bad). No way to cancel on app so I asked him in store to cancel the order, which I would still then pay for on the spot with a different card. He said it was not possible. I know for a FACT it is because a Subway did it in front of me just the other day when I arrived to find they were out of what I ordered. I tried to explain this to the guy but he just just... read more

Ezzah's profile image
Ezzah 
2 years ago

The guy younger looking who was on the phone took his time not on a business call and seemed very much like a personal call. He threw my sandwich together when I asked for mayo on both sides of the bread he told me it was an extra charge the sandwich It was disgusting never will never eat here again and it was highly unrecommended 

Frequently asked questions about Subway

How is Subway rated?

Subway has a 3.1 star rating with 60 reviews. 

When is Subway open?

Subway is open now. It will close at 6:00 p.m.  

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