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Subway
- Sandwiches
- Albuquerque, NM
About this business
Location details
585 Osuna Rd NE, Albuquerque, NM 87113, Albuquerque, NM, 87113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Jonnie (not sure if I spelled right) is a phenomenal worker! I go and continue to go to this location because of her customer service. She cares about her customers and I appreciate the great Custer service!
I placed my order ahead because I’m usually in a rush to get back to work. I arrived at the scheduled pickup time, but my food was not ready. There was only one employee working during the lunch rush, so I had to wait while she helped the customers in line before preparing my sub. I understand this was likely not the employee’s fault, but the store clearly needs better staffing and support during peak hours. Unfortunately, the food quality was not great either. Management needs to address both the staffing situation and over... read more
So my sandwich was good and my brief interaction w staff was good. But I ordered 4 sandwiches online and some how every sandwich had something wrong with it. Which is funny because I ordered all with the same bread and even that wasn’t consistent. How does that even happen? And it was empty in there. All that said I know it’s risky ordering online but still I’m not sure how my order got so messed up. Food was good and fresh and the lady was nice when I walked in, just annoyed with the order mishaps.
You know, I don’t mind the lack of customer service but lack of cleanliness I can’t do. Went in with no other customers counters and prep area was filthy. Didn’t realize until after my sandwich was made , The employee didn’t change gloves. Watched her touch 5 other places (Computer, Keyboard, Sink) after making my sandwich and made the next persons sandwich with those same gloves. I couldn’t bring myself to eat my sandwich after. osuna and jefferson subway was way cleaner !!
It was just an awful experience, for someone who rarely goes to this location. And will now more than likely avoid it. Employees were rude, one dressed in pajamas during lunch time. Let me not forget about the employee who left me with such a bad taste about this location. She made me feel like inconvenienced her whole day, the Indian girl is super rude and barley puts veggies
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.7 star rating with 156 reviews.
When is Subway open?
Subway is closed now. It will open at 10:00 a.m.
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