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Subway
- Sandwiches
- Rochester, NY
About this business
Location details
2496 W Ridge Rd, Rochester, NY 14626, Rochester, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:30 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I have been coming to this location for years and never once did I want to run home a leave a review. The young lady Di'Ranna (I hope I spelled that correctly) working the night shift at around 8pm tonight delivered the best customer service I have ever received at any Subway location to date. She was quick, friendly, and extremely attentive to each customers needs. It's unfortunate to say but great customer service is becoming less and less common...however, this experience was extremely pleasant! Thank you!
I ordered through Subway app for 8:25pm pickup this evening. Picked up my order with no problem and she gave me a free cookie! Even though the website says they close 10pm they usually close early depending on the day/customers. I would recommend 5/5.
Hello, I am submitting a formal complaint regarding an unacceptable experience with a mobile order pickup at one of your locations. I placed and paid for a mobile order scheduled for pickup at 9:25 PM. I arrived at approximately 9:30. The store’s posted closing time was 10:00 PM, and the temperature outside was 17 degrees. Despite arriving before closing, the doors were already locked. I knocked multiple times and was ignored. I then went to a side door and knocked again, at which point the employee acknowledged me but conti... read more
This Subway is nasty and people are so rude Ordered 2 items and we only get one , I went there and asked for my missing item they said we don’t have any so i asked for refund they said we can’t refund that too. !! i loose my money !! don’t go there,Try to avoid this subway not recommending this store , Worst experience ever
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.7 star rating with 157 reviews.
When is Subway open?
Subway is closed now. It will open at 9:00 a.m.
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