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Subway
- Sandwiches
- Surprise, AZ
About this business
Your local Surprise Subway® Restaurant, located at 15423 West Waddell Road brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggi... read more
Location details
15423 W Waddell Rd Suite 105, Surprise, AZ 85379, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
On August 30, 2025, I went in for a sandwich and as the sandwich artist was putting the green peppers in my sandwich, I found a sticker on the green pepper and they should have removed that I’m not sure who opened the store that day but they should have inspected and removed all the stickers before cutting the vegetables That could get someone very sick please inspect your sandwiches and make sure that the people who open the store remove the stickers and wash the vegetables
Ordered 4 footlocker cookies and went to pick them up but when I got to the store I was informed they didn't have them and when I asked for refund or to cancel transaction I was told I would have to call back in the morning to talk to a manager. Upon calling back, was told that I would have to go thru corporate with which there is an endless loop of questions and absolutely no way to talk to an actual person. Absolutely ZERO customer service and really feel like they're trying to fatigue everyone into just giving up. Never a... read more
I must say the customer service given by Jacob last week was A Plus. I ordered online and the instructions weren't followed. I called and the store was having phone issues. He gave me his cell to call him back. I called and offered to remake. By then it was late so he offered me to come in the next morning and he would remake them. He did just that. I appreciate his effort going above and beyond. Great service is rare but you've found a gem in Jacob!
Food was great, but I was overcharged a dollar fifty-three.
The two young girls working at this location didn't even greet me and smile when I walked in. I stood there for a while waiting for them to finish their conversation & acknowledge me. I ordered six subs that ran to $80.10 and all but one was horrible. I asked them to put a little mustard and mayo and the young lady who put that on put WAY TOO MUCH mustard on!!! The tuna sub was fishy & tasted horrible. I've never had a bad tuna sub from Subway before but this time I did. I haven't been to Subway in a long time and I guess I'... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.5 star rating with 150 reviews.
When is Subway open?
Subway is open now. It will close at 10:00 p.m.
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