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3495 Western Blvd, Jacksonville, NC 28546, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | Closed | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I never go in, I always order through door dash and I can't pick which subway to go to. This is the second time that I have ordered from then and didn't get my side order. Last time it was a bag of chips and this time, it was 2 cookies. It's not earth shattering mistakes but please stop it from happening.
The manager and staff (Kristin, Keiko, Kailee) all were customer service oriented. We had a huge order--our 6' and 3' subs were amazing and loved by all--beautifully made, dressed, and sides well-packaged for me to take to the canal for a party of 35! We had a snafu with corporate subway's menu, but the manager handled it professionally . We were VERY satisfied. The shop itself was clean and organized.
Went in to get a sub, was told that they were only accepting online orders; that I could place one and it’ll be ready in 20 mins. I figured maybe their register was down or something and that’s why it was online only. He said “No I’m just the only one here right now and I don’t want a lot of people in here”. I was the only person there and he was not prepping other orders….
Went in to get a sub. Was told that I can’t order right now, but I can wait for 15 minutes and then order. “We are only doing online orders right now. We are having a crew change, but you are free to wait.” There were four employees there! Yet they refused to make me a sub and interrupt their shift change. Wow. What a way to do business !
Drove there last night, on line orders only so we were ignored, never going back!! Jersey Mikes here we come!!!
Subway has a 3.8 star rating with 230 reviews.
Subway is open now. It will close at 10:00 p.m.
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