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Subway
- Sandwiches
- Festus, MO
About this business
Location details
1172 W Gannon Dr, Festus, MO 63028, Festus, MO, 63028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Had come previously and had a good experience but mistakenly ordered a mobile order to this location (which I’ve done before by mistake at a previous location and had no issue getting it settled and refunded) was told that since the sandwich was already made there’s nothing they can do for me so I told them I wouldn’t drive the 40 minutes to get the sandwich and they can toss them out, so much for customer satisfaction will not refer to this location
Have ordered the exact same thing for years with no jalepenoes, cucumber, spinach, and extra black olives. Jalapeños were put on. I said no take them off because my wife is allergic. He grinned and said they are off I said are you sure and he said yes. They weren’t. Idk if it’s new owners or what, but Festus location had went downhill. I will be reaching out to corporate and the BBB. Partly my fault for not telling him to make a new one but there was a language barrier.
This place is located close to my work I love coming here the workers are great Britney is top notch she even gave me some suggestions on what goes good with the new sandwich that I ordered she did a great job it tasted delicious and every time I go in she has a smile on her face she makes this location worth going to
Absolutely the worst customer service I’ve ever received. Made a mistake ON MY END, called them immediately when I placed the order online. Told them I put it in for the wrong subway and the girl I spoke with told me I had to cancel it on my end to get my money back. Went back on the app to do so and they had put on that the sandwich had been PICKED UP!!!!! When I called back the same girl answered and she was rude as hell. They have no common sense at the location. I asked to speak to a manager and the manager can’t even sp... read more
Excellent customer service. Employees were very sweet. Food tasted great!
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.6 star rating with 225 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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