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Subway
- Sandwiches
- Springfield, IL
About this business
Location details
2359 W Monroe St, Springfield, IL 62704, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I went to Subway three days in a row. The first day they were out of American cheese the second day they were out of all bread except wheat the third day they were out of multiple items. It gets frustrating finding this out after waiting in line for 5 to 10 minutes. I cannot waste my valuable lunchtime, waiting in line for 5 to 10 minutes to find out all the missing items are for the day. I would rather just visit Jimmy John’s , Potbelly’s, Monty’s or any other sub place that does not seem to have this problem. Hopefully the... read more
Fyi: YOU NOW HAVE TO REQUEST FOOD TO BE COOKED!!! 100% SERIOUS! Placed an online order for 1 wrap and 1 sandwich, both egg and cheese. Daughter arrives to pickup order and is informed not enough egg to make 2 items. So she says to change hers to chicken. Employee proceeds to make her a turkey sandwich even though my daughter stated she didn't like turkey. So then employee proceeds to not give her a second sandwich, no offer of refund. Ordered was online and already paid for. My daughter is young and non confrontational so sh... read more
Worker did not wash hands after finishing up with previous customer and handling money. Put on gloves without washing hands. The area next to the soda fountain was covered in ants and gnats, and when I told the worker about it, I was ignored.
Polite and helpful
Tried to use a gift card on the app. My order was $34 and the gift card was for $25. I guess you can't do that but this isn't revealed until your order is placed. The app showed me that I would have $9 left to pay after using the gift card, then charged my debit card for the entire $34. I tried contacting the store and the phone was never answered. I sent an email that was never responded to, and when I asked about it in the store I waited 15 minutes for a manager to come back in before giving up because there was no evidenc... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 4 star rating with 80 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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