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1769 TX-46 Suite 101, New Braunfels, TX 78130, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Horrible experience. We actually walked out mid-order. The staff seemed like zombies, and the one in charge was especially rude. Update: I called to talk to a manager and the manager was just as rude. If I was the owner of this place, I would be embarrassed!
Food was great and customer service was great
Great Staff, Broken System I want to start by giving a massive shout-out to the young man working alone at 5 PM on April 2, 2026. He was drowning in a lobby full of people, yet he stayed professional, kept the prep area clean, and handled frustrated customers with incredible grace. He is the only reason this isn’t a 1-star review. The Management/Corporate Issue: I placed a mobile order at 4:15 PM for a 5:00 PM pickup. When I arrived, the order hadn't even been started because the store was severely understaffed and low on ... read more
Went on my lunch break ordering for a bunch of our coworkers, we got there and the guy (wearing a bun with no hair net, didn’t have a badge visible because he was in a jacket) seemed to be in a bad mood never even looked up just “what bread” “what cheese” . We even mentioned if they knew the website was down because we felt bad having to go in and order a bunch of meals, we got no reply. I finally said “are yall having a bad day” and he instantly says “no I thought she was” then proceeded to go on to say “we have a right to ... read more
I made a mistake ordering at the wrong location, I called saying I needed to cancel my order because it was my fault I ordered at the wrong location, I ask to cancel my order and the girl who answered got attitude and said they couldn’t cancel the order , I explained I needed a refund because I can’t get my order , she got smart and said I’m not going to deal with , then the manager wanted to get smart with me and I even said I can talk with corporate to get help and all of a sudden it was no no no , let me talk to my superv... read more
Subway has a 3.4 star rating with 90 reviews.
Subway is open now. It will close at 10:00 p.m.
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