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425 Ernest W Barrett Pkwy NW Suite A-2, Kennesaw, GA 30144, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 10:30 p.m. | |
| Tue | 9:30 a.m. to 10:30 p.m. | |
| Wed | 9:30 a.m. to 10:30 p.m. | |
| Thu | 9:30 a.m. to 10:30 p.m. | |
| Fri | 9:30 a.m. to 10:30 p.m. | |
| Sat | 9:30 a.m. to 10:30 p.m. | |
| Sun | 9:30 a.m. to 10:30 p.m. |
I ordered my sandwich online. Went to go pick it up and it wasn’t made correctly. Brought it back to Subway® explain to them that the sandwich was not made correctly. The lady tried to argue me down saying it was. I had to show her the receipt that was on the bag. Upon her remaking, my sandwich and Uber eats driver came in and she took care of him instead of completing the wrong order. At that time I requested a refund and she told me no. I will never come back to this establishment and neither should you.
Did good!
There was only one person working but he was managing very well. That's my feedback and the reason for the four stars, improve your customer service by having at least two people helping clients. The store had a few people waiting plus the take out orders coming in, he was doing an amazing job giving the circumstances but he should have to do so much by himself.
I received coupons in the mail and was told to bring them to the store for scanning. However, the employee said their scanner doesn't work, so they cannot accept coupons. It's pretty disappointing; what a waste of paper.
Hi, I visited Subway in the evening and ordered three sandwiches. The employee did not prepare them properly. He didn’t even fold the sandwich correctly. There was sauce all over the paper, and his attitude was very rude. He was only using one hand to make the sandwich, throwing the vegetables and other ingredients carelessly. It felt like he didn’t care at all about the food or the customer. I am paying for my food — I’m not asking for anything free — so I felt very insulted by how I was treated.
Subway has a 3.8 star rating with 197 reviews.
Subway is open now. It will close at 10:30 p.m.
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