Subway

Kashawn R’ (Kash) 

on Google

a month ago

I’m absolutely disgusted with my recent experience at Subway. I placed a mobile order using my own phone, yet when I arrived to pick it up, the associate refused to give me my order because I didn’t have ID. I have never experienced anything like this before. Why would you need public identification to pick up a sandwich I paid for on my own device? Even Uber Eats drivers don’t ask for ID unless it involves alcohol. This was a promotion encouraging customers to “order ahead, skip the line, and scan the QR code”—but apparentl... read more

E Lyman 

on Google

a month ago

I would never recommend this Subway location. If you place an order online and come to pick it up, even with a valid receipt, they demand to verify your full name, date of birth, and address before handing over your food. This is completely unreasonable for a prepaid sandwich order. It’s invasive, unnecessary, and not standard policy at other Subway locations. Until this practice changes, I strongly suggest avoiding this store altogether 

Rashad Vick 

on Google

a month ago

This Subway location is absolutely terrible. There is zero regard for the customer experience, and the management clearly doesn’t care. Requiring ID just to pick up a mobile order is ridiculous and completely out of line with how other locations operate. People are paying in advance and still being denied their food unless they show ID — it makes no sense and feels like a scam. We, as customers and members of this community, deserve better. We need to speak up and hold businesses like this accountable. I urge others to avoid... read more

Bri The B 

on Google

a month ago

I wouldn’t recommend this Subway to anyone. I ordered online, paid in advance, and showed up with my receipt — but they still refused to give me my food unless I confirmed my full name, date of birth, and address. That’s way too much just to pick up a sandwich. Totally unnecessary and not how other Subway locations operate. Save yourself the hassle and go somewhere else. 

Kashawn R. 

on Google

a month ago

I am extremely disappointed with the service at the Subway located at 573 Uniondale Ave, Uniondale, NY 11553, and I will no longer be ordering from this location in the future. I placed a mobile order through the official Subway app, expecting a quick and convenient pickup experience — as advertised. However, upon arrival, I was told I could not receive my order unless I presented a valid ID. I’ve never heard of such a policy being applied to a standard sandwich pickup, especially when the order was placed and paid for direc... read more