Subway

Dana S. 

on Birdeye

10 months ago

I immediately called the store and asked to speak to the young man who made my sandwich. After I explained the issue, he insisted he had made it correctly and repeatedly implied that I was lying. He asked me to read the receipt to him again, but even after I did, he continued to insist he “fixed it right.” While I was still on the phone, he began talking to his coworker about my order and incorrectly stated that I had claimed mayonnaise was on the sub—which I had never said. At that point, out of frustration, I told him I wo... read more

Dana S. 

on Birdeye

10 months ago

I immediately called the store and asked to speak to the young man who made my sandwich. After I explained the issue, he insisted he had made it correctly and repeatedly implied that I was lying. He asked me to read the receipt to him again, but even after I did, he continued to insist he “fixed it right.” While I was still on the phone, he began talking to his coworker about my order and incorrectly stated that I had claimed mayonnaise was on the sub—which I had never said. At that point, out of frustration, I told him I wo... read more