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Subway
- Sandwiches
- Waterloo, ON
About this business
Your local Waterloo Subway® Restaurant, located at 94 Bridgeport Road East brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggi... read more
Location details
94 Bridgeport Rd E Unit A1132, Waterloo, ON M2J 2J9, Canada, Waterloo, ON, M2J 2J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
The best footlong with multigrain bread. Maybe I was hungry but the footlong was delicious
Subject: Concern Regarding Staff Behaviour at Subway – Bridgeport Plaza, Waterloo Dear Subway Team, My name is Saransh Punj, and I visited your Bridgeport Plaza location at 94 Bridgeport Road East, Waterloo on May 25, 2025, around 10:30 AM. Unfortunately, I had a very disappointing experience with one of your female staff members. I had ordered a footlong sub, but without asking me, she cut it into 1/4th pieces. I wanted it cut in half, and when I politely pointed this out, her attitude completely changed. She started prepar... read more
I’ve ordered from this place 3-4 times now, and every time I pay around $12 for a sub, I expect at least a basic level of quality. However, they consistently fail to add even a single line of sauce, no matter what I request. A sub without sauce is dry and disappointing. There are plenty of other options, and I think it’s time to take my business elsewhere. Very disappointed.
I recently ordered from Subway and was extremely disappointed. They didn’t even add a single layer of sauce to my sub, making it completely dry and tasteless. I even have a photo to prove it. This is not the quality I expect from Subway. It completely ruined my meal experience. Very careless preparation — definitely not ordering again from this outlet unless they seriously improve.
I had one of the worst customer service experiences at Subway. The staff were rude, dismissive, and clearly had no interest in helping customers. To make matters worse, the product I received didn’t even match the listed ingredients. I ordered a specific sub expecting it to include what was advertised, but key items were missing and what I got was thrown together with no care or accuracy. It’s incredibly disappointing when even the basics can’t be met, and no one on staff seems to care. I won’t be returning.
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.7 star rating with 266 reviews.
When is Subway open?
Subway is open now. It will close at 11:00 p.m.
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