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Subway

3.2

About this business

Location details

2229 18 Mile Rd Unit 2229, Sterling Heights, MI 48314, Sterling Heights, MI, 48314, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.2128 reviews
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scubaxsteve953's profile image
scubaxsteve953 
3 weeks ago

Only 1 guy making subs. Waited 20 mins to be told I'll need to wait another 10 because online orders. Don't bother going in. 

Danielle Yousif's profile image
Danielle Yousif 
a month ago

Took over 30 minutes to get my sub with only two people in front of me. Only one employee working here alone. While there was a line of 3 people employee said "I'll be back in 10 minutes" and walked away with no one to replace him. Clearly a huge staffing issue. Leaving one employee to handle the entire store by himself is crazy. Leads to poor customer experience, and I feel bad for the staff stuck here alone. Food was good. 

Eloy Ordaya's profile image
Eloy Ordaya 
a month ago

This was our worst experience in a Subway location. I had a previous good experience at this location, so I went back today, but the guy taking our order was very rude, not even greeting us when we started to order, or even saying thank you after we paid. We also asked for getting the sub with a combo, but he just threw the receipt in a bad way after we paid. Even though this is a fast-food chain, the store should hire people who want to provide service professionally. 

Tiffany's profile image
Tiffany 
2 months ago

Haven't been to Subway in years and now I will never go back. The guy working there was huffing and puffing telling us this is all we have left and just was super unprofessional the way he was speaking to us slamming things down in the back. If you don't like your job then quit no need to be rude. Went to the chicken shack right next door and had the most pleasant experience after that. Choose chicken shack over Subway! 

ivan's profile image
ivan 
3 months ago

worst experience they don’t care they take 30 minutes just to help 1 costumer mess up alot of orders burning subs and so slow expesially joe like worst subway i dont know how you can mess up making subs there infront of your face 

Frequently asked questions about Subway

How is Subway rated?

Subway has a 3.2 star rating with 128 reviews. 

When is Subway open?

Subway is open now. It will close at 9:00 p.m. 

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