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Subway
- Sandwiches
- New York, NY
About this business
Location details
513 Main St, Roosevelt Island, NY 10044, New York, NY, 10044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 8:30 a.m. to 10:00 p.m. |
Sandwich good, service so bad, no smile no response. Even no place to sit down.
I went at 9:45pm and it was already closed!
This is the second time I’ve ordered from this restaurant and had issues, and at this point it’s becoming extremely frustrating. The woman who handed me my order was unprofessional and clearly needs additional customer service training. Not only was the service disappointing, but none of the instructions on my order were followed. I specifically requested extra lettuce, mayonnaise, and Baja Chipotle sauce, yet none of that was included. There was also no salt, pepper, or oregano provided. What makes this even more upsetting ... read more
Rude employees. I ordered around 12:40, and my order wasn’t ready until about 1:30, which is honestly insane. There were three workers standing around doing nothing and on their phones. I can see there have been other complaints about this too, which makes it crazy that nothing has changed apparently.
I honestly don’t understand how the black male employee here hasn’t been fired yet. There are already multiple reviews complaining about him, and after my experience, I can confirm they’re accurate. He is consistently rude, dismissive, and unprofessional toward customers. Instead of trying to help, he acts irritated whenever someone asks a question, and his attitude makes the entire experience uncomfortable. Customer service like this reflects badly on the business, especially when so many people seem to be reporting the sam... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3 star rating with 158 reviews.
When is Subway open?
Subway is open now. It will close at 10:00 p.m.
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