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Subway
- Sandwiches
- Cochrane, ON
About this business
Location details
25 1st Ave, Cochrane, ON P0L 1C0, Canada, Cochrane, ON, P0L 1C0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Pros: place was clean. Not busy so received our food quickly. Now the cons: presented a valid coupon. Guy supposedly scanned and said it was expired even though it said it was valid. He would not accept it and charged us full price. Told him to keep coupon. Few minutes later he came over and said he was wrong and coupon was valid. Did not offer us our money back. Gave us our coupons back. Good scam.
Very disappointing experience at this Subway. The staff member’s behaviour was rude and unprofessional, and the food was not good either. The order was poorly prepared and did not meet the quality I expected from Subway. Customer service needs a lot of improvement. I would not recommend this location based on my experience.
I am writing this to warn others about the incredibly hostile and unprofessional behaviour I experienced here. I was dealt with by a male staff member Gurati guy From the very beginning of our interaction, his attitude was completely uncalled for.Not only was he dismissive, but his language quickly became rude, aggressive, and personally insulting. A customer should never be subjected to that level of disrespect or hostility simply for trying to [mention what you were trying to do, e.g., order food / ask a question / return ... read more
"I experienced an absolutely appalling and unacceptable incident at this Subway location. A male employee working the counter verbally assaulted customers, using extreme profanity, hostile bad language, and showing dangerously aggressive behavior.This went far beyond standard bad customer service. His threatening demeanor and abusive language made the environment feel completely unsafe. This individual is a massive liability to the company and poses a direct threat to customers. Management and corporate must review the secur... read more
"I just experienced the absolute worst customer service of my life at this Subway location, specifically caused by an incredibly rude and unprofessional employee (Gurati).Not only was the service painfully slow, but his attitude was completely hostile. He acted like making a basic sandwich was a massive inconvenience, rolled his eyes when I asked for standard toppings, and practically threw the food together with zero care. When I politely asked him to fix a mistake he made, he became argumentative, passive-aggressive, and c... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.5 star rating with 263 reviews.
When is Subway open?
Subway is open now. It will close at 10:00 p.m.
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