Subway's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Subway

3.8

About this business

Location details

1022 Columbus St, Ottawa, IL 61350, Ottawa, IL, 61350, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 9:30 p.m.
Tue8:30 a.m. to 9:30 p.m.
Wed8:30 a.m. to 9:30 p.m.
Thu8:30 a.m. to 9:30 p.m.
Fri8:30 a.m. to 9:30 p.m.
Sat8:30 a.m. to 9:30 p.m.
Sun8:30 a.m. to 9:30 p.m.
3.8216 reviews
Select a rating
Erica Engel's profile image
Erica Engel 
2 months ago

By the way- if you order online your food will be ice cold. Supposedly the "oven they use for online orders doesn't heat things correctly." Maybe I'm wrong, but if I'm paying $16 for my meal it should absolutely come made correctly. I was told that I could bring the item back and they would remake it in store. Sorry, but I'm not coming back after I already drove home because the food was made incorrectly. Kicker of it is- I called BEFORE HAND to ask if my online ordered food could be warmed up (because this is not the first ... read more

Jadyn Hackler's profile image
Jadyn Hackler 
5 months ago

There toaster didn't even work 

Madison Comer's profile image
Madison Comer 
5 months ago

If you go inside to order, the place is great! However, the drive thru is very much a 50/50 chance. You get ranch? You'll either have a great sandwich or a McCum burger. You can guess which one I got this time lol. Had to wipe off my sandwich, you can see the damage from just the wrapper 

Chief's profile image
Chief 
7 months ago

I placed an order online for dinner for my family, I figured if I ordered online, it would be ready when I got there. I got there, and it was ready . I looked in the bag and saw the chips and 3 foot longs, I didn't figure I had to unwrap the sandwiches to see if they were right since there was no one in line or in the drive thru. When I got home and opened up the sandwiches, it didn't have any ham or cheese! just condiments olives, lettuce, and onions. So now I have given my sandwich to my kids. I didn't want to go back or c... read more

Rebecca DeJerld's profile image
Rebecca DeJerld 
8 months ago

I would not recommend going to this store!! Ordered 3 sandwiches on line for in store pick up at 7pm. One sandwich was made at 7:20pm and the employees said they were out of meatballs for the meatball subs. We did not want a substitute so they said they could warm some up. Got home at 7:45pm to find two cold meatball subs and one sub that had been sitting made for 20-30 minutes. One meatball sub was supposed to be toasted and was not. Poor experience and food quality. 

Frequently asked questions about Subway

How is Subway rated?

Subway has a 3.8 star rating with 216 reviews. 

When is Subway open?

Subway is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com