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Suburban Propane
- Propane
- Newport, NC
About this business
Location details
250 Arthur Farm Rd, Newport, NC, 28570, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The driver always has a smile and is dedicated to his career. He is a great motivator. Delivers with a smile!
LEAVING once we finally receive our last delivery. We have had our last 3 deliveries of gas mishandled (forgotten?mis-scheduled?). Even after telling SP it’s currently our sole source of heat rt now, & w/the worst temps & snow/ice we’ve had in quite some time, they have pushed back this week’s SCHEDULED delivery repeatedly. Now we’re supposed to get it during snow & ice…I find that unlikely & we have small animals that will also suffer. The people are nice but if you can’t deliver on time, as promised 2/3 yrs in a row you cl... read more
All around unpleasant experience. Their business model is borderline unethical and revolves around tank rental fees and delivery fees, not the sale of propane. The nicest thing I can say about Suburban propane is that their staff are pleasant, and they sound exasperated trying to explain their processes and make excuses for the company they work for. We are very light users of propane, so for the last two years we have not taken delivery of any propane. Despite not receiving any propane we are charged $137.47 as a minimum bi... read more
I was told upon signing that there would be no equipment fees and that the propane rate would be the average for the area, come to find out they charged me a rental fee, inspection fee, transport fee, safety fee... Then they fill the tank and send you the bill, you will need to know the price until they fill which was 2½ TIMES the price that anywhere else in my area was charging per. Then when I called to cancel, a year and a half ago, they left the tank and then charged me a MINIMUM charge for not filling the tank saying 5 ... read more
I recently had Suburban come out to install a tank. The worker, Mike, was just wonderful. He found a leak when he was trying to pressurize the tank. He worked for 2 hours making the needed repair and making sure it was done right. I was his last call and I'm sure he wanted to go home. He made sure the leak was fixed and all my gas appliances were working. This guy is a credit to Suburban propane.
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 3.2 star rating with 29 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open on Monday at 8:00 a.m.
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