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Suburban Propane

2.8

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

420 N Willowbrook Rd, Coldwater, MI, 49036, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.850 reviews
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Jim Golm's profile image
Jim Golm 
4 years ago

Do not use Suburban Propane Coldwater. They damaged the siding on my garage and will not call back. I would not want them on my property. Not trustworthy. 

Jason LaVoy's profile image
Jason LaVoy 
5 years ago

Brought in a 40lb and 20lb tank for refill. Was told they were expired and they could do nothing for me. I asked about recertification, they claimed they could not be recertified and they could not do it. Even though one of the tanks I knew was well within certification date I would have to buy new tanks and they didnt sell tanks that small. I called Nottawa and they recertified the one and filled both the tanks with no questions asked. They didnt even charge me for the recerification. People uneducated in propane tanks woul... read more

Krista Gill's profile image
Krista Gill 
5 years ago

yesterday i looked at my propane tank and realized i need propane so cool cuz Thursdays are my fill day. So after all the cost of Christmas then this bill i called suburban to only find out they would come so with my saved up $472 they told me the would only do a mid fill then charge me a $125 delivery fee which makes no since cuz Thursday is my day they are in my area. so have reached out to them and they still insisted i had to pay a delivery fee. so not happy this place is a rip and has poor customer service i advise not ... read more

Angela Walter-schemahorn's profile image
Angela Walter-schemahorn 
5 years ago

Will never go back to them nor would I recommend them to anyone. 

Tonya Catey Bonette's profile image
Tonya Catey Bonette 
5 years ago

Nothing but problems.....prices are outrageous compared to other companies. 

Brenda Cutts Tortorelli's profile image
Brenda Cutts Tortorelli 
5 years ago

Worst company we have ever dealt with! Price gouging 3.09 a gal is outrages we advised them that we would be leaving when our gas was low. They came and started to fill the tank we we still had enough in. I stopped them at 250 gal. $860!!!!! We had it pulled and thought we should get a refund but nope they told us restocking fees and they said late fees because we didn't pay for that. So no refund. To add to this it was summer and we don't use that's why we didn't fill it. I suggest S&F propane nicest people ever!!! Do not u... read more

Freda Teresa Miller's profile image
Freda Teresa Miller 
5 years ago

They are the worst company I have ever dealt with. Take your money anywhere else. Horrible customer service and employees. 

Amber Wheaton's profile image
Amber Wheaton 
5 years ago

Only because zero stars wasn't an option. Last fill, they quoted a price. We paid that upon delivery. Suddenly we were "quoted wrong", and if we didn't pay the difference, they were going to lock our tank. Called this week for a refill again, and they wanted to charge almost $3/gallon! Their tank is getting picked up this week, and the new company is delivering for less than $1.50/gallon. Their customer service is horrible. 

Sarah Christine's profile image
Sarah Christine 
5 years ago

Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 2.8 star rating with 50 reviews. 

When is Suburban Propane open?

Suburban Propane is closed now. It will open tomorrow at 8:00 a.m. 

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