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Suburban Propane

3.5

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

289 Randbury Rd, Rutland, VT, 05701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.556 reviews
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Krysta Piccoli's profile image
Krysta Piccoli 
6 years ago
Krysta Piccoli's profile image
Krysta Piccoli 
6 years ago

Over the summer Suburban came and installed our gas dryer. While the techs were here, they also "checked" our oven, which was not having any problems. After that "check" the oven started malfunctioning. We called them and asked them to come back and figure out what they had done to it. The tech came, shut off the gas to the oven (without our knowledge or consent) and without checking a single thing, or even taking the back panel off the oven, told us the repair would cost $400. I checked the parts myself and found that the i... read more

Business response:

Thank you for your feedback, we are sorry that we did not meet your expectations. We would like to discuss this further. Please send us a message or email us at Newengland@suburbanpropane.com noting your zip code, phone number and account number, if applicable so that a member of our management team can contact you. 

Jennifer Thomas's profile image
Jennifer Thomas 
6 years ago

This company continues to RIP off people, had them for almost a year and every bill we got from them was outrageous. they'd fill during the highest peak times, then when they told us it cost $200 to early terminate we did ...then got a bill for $340!!! oh the termination fee is $250 and charged us $90 to pick up their tank (which left left on our property for 2 months, they finally came and picked it up after I called to tell them that no one had picked it up yet). Do NOT use this company unless you want to be ripped off ove... read more

Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 3.5 star rating with 56 reviews. 

When is Suburban Propane open?

Suburban Propane is open now. It will close at 5:00 p.m.  

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