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Suburban Propane

2.4

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

422 Riverside Dr, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.410 reviews
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Elizabeth Gannon's profile image
Elizabeth Gannon 
a month ago

Waste of time. Waited over a month for a tech to come out. Finally came, and left. Over two weeks later, still no estimate for propane tanks etc for our generator and I have called at least 5 times only to first be told that a tech would call, then that Amy would call. Then I called and asked for Amy but she wasn’t available. Complete waste of time. Zero response. Don’t waste your time. 

Jan Thorpe's profile image
Jan Thorpe 
9 months ago

We changed our provider and have been waiting for 6 months for Suburban Propane to remove their tank from our property and refund us for the remaining fuel. They have not yet done what they promise to do each time we call them. Very poor service. (Update) One day after posting this they removed the tank. Thank you, Suburban Propane. 

Anonymous's profile image
Anonymous 
9 months ago

We changed our provider and have been waiting for 6 months for Suburban Propane to remove their tank from our property and refund us for the remaining fuel. They have not yet done what they promise to do each time we call them. Very poor service. (Update) One day after posting this they removed the tank. Thank you, Suburban Propane. 

Jan Thorpe's profile image
Jan Thorpe 
10 months ago

We changed our provider and have been waiting for 6 months for Suburban Propane to remove their tank from our property and refund us for the remaining fuel. They have not yet done what they promise to do each time we call them. Very poor service. 

Dylan Batchelder's profile image
Dylan Batchelder 
11 months ago

Not good for commercial customers. Insane wait time for delivery, over a week, and if you want tanks switched out they are booking out 3 months. Not good to work with if you own a business, or want your family to be warm in any reasonable amount of time. Not to mention if there is ever anything in their way, instead of coming in and saying something they will leave without doing the work and not say anything, leaving you thinking they finished the job. HORRIBLE SERVICE 

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Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 2.4 star rating with 10 reviews. 

When is Suburban Propane open?

Suburban Propane is closed now. It will open on Monday at 8:00 a.m. 

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