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Suburban Propane
- Propane
- Augusta, ME
About this business
Location details
422 Riverside Dr, Augusta, ME, 04330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst company I have ever had to work with. They were charging us dollars over the state average for propane per gallon. We had to call them every bill to get it reduced. We ended up moving providers because of their crazy prices. Now we can not get them to pick up their tanks. It's been 3+ months and they schedule a date and never actually pick them up. Our next date isn't for another month. The person I talked to said there are people that are still waiting for tanks to get picked up over 9 months. Do not pick this com... read more
The worst company I have ever had to work with. They were charging us dollars over the state average for propane per gallon. We had to call them every bill to get it reduced. We ended up moving providers because of their crazy prices. Now we can not get them to pick up their tanks. It's been 3+ months and they schedule a date and never actually pick them up. Our next date isn't for another month. The person I talked to said there are people that are still waiting for tanks to get picked up over 9 months. Do not pick this com... read more
I used Suburban Propane in Augusta for years. I heat a Greenhouse with fruit tree's all winter. I used a 1000 gal. tank. So I burn through a lot of Gas in winter. You'd think I'd be a preferred customer. Nope! In fact, after trying to place a 2nd 1000 gal. tank on an abutting property, the hassles and condescending attitude of the saleslady had me asking more questions and looking elsewhere. Come to find out I was paying 3 times more than I should have been charged. I immediately dumped SP. Never looking back.
Vern came out on a Sunday as our furnace had stopped working. He was prompt and professional. He was able to trouble shoot the issues very quickly and had it back and running in no time. Thanks Vern!
We've been using Suburban Propane for about a year. Amy in service, Ken the tech and Jacob the delivery guy have all been great. The wait times for monitor installation was long at one point, but understandable, there are only so many techs employed.
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 2.4 star rating with 15 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open at 8:00 a.m.
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