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Suburban Propane
- Propane
- Waldorf, MD
About this business
Location details
3230 Old Washington Rd, Waldorf, MD, 20602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have used Suburban Propane for many years. I'm in the Waldorf MD office. Everyone that I have spoken with has always been very helpful. There is one person who I feel has gone above and beyond in helping answer my questions, checking my account and is always very knowledgeable and professional. So, I would like to give a HUGE Shout Out to Wanda Bowie. Wanda is a huge asset to Suburban Propane. Thank you, Wanda, for always giving me wonderful support as a customer.
I have spent more than a month trying to get a refund. I had Suburban retrieve the propane tank I've had at my house for 20 years because I realized I was paying for something I had used less than 10 times. I am now living on a fixed, limited income and figured this is one way I could cut costs. I made the initial call on March 25th and was told I would be reimbursed for the propane in the tank as well as the deposit I paid 20 years ago. I have called every week since then and keep getting told you should get it by the end o... read more
Very unprofessional, park his truck in my driveway to fill up my neighbor propane. Wasn't able to get out of my own driveway. Didn't say anything just look at me and drove away.
The service representative Anthony was very helpful, knowledgeable, and positive Anthony went above and beyond by setting up and showing us how to operate our fireplace remote. Lastly, cleaning out a clogged stove burner.
I recently had the best experience with Suburban Propane team of Waldorf. My heat stop working, I called Suburban Propane, representative Danielle answered the phone, I informed her of my problem. Danielle reached out to her technicians and found someone to come out the same day. Danielle was empathetic, responsive and caring. John came out and immediately diagnosed the problem, John was wonderful, kind and knowledgeable about his job. I must tell you they made me feel very warm at heart in a cold situation. I was informed b... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 3.9 star rating with 80 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open at 8:00 a.m.
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