Suburban Propane

Devin Talley 

on Google

5 months ago

Theresa (over the phone) and Paul (in-person)from the Chester location helped me immensely today. I had been smelling a faint gas smell for the last few weeks and was becoming concerned that there may be a leak. I called Suburban Propane today and spoke with Theresa who helped not only get a tech out to my home to investigate and refill my tank, and help educate me on what might be going on, but also my anxiety with the situation with her calm and friendly personality. When Paul arrived at my home to help me, he filled the t... read more

Karen Roach 

on Google

5 months ago

We have been dealing with Suburban for many years and have been extreamly satisfied. During the last BIG snow we ran into problems. We called to get a delivery & were told it would but it was not for several weeks. Then we ran out pf propane and it still took several days. During this process I was told because of the problems we would get a $25.00 credit on our account and when the fuel was delivered it would be at a discount price but it was not. We don't believe this is the proper way to do business. 3/3/25 We just receiv... read more

Peter Berlingieri 

on Google

5 months ago

I have been a customer since 1988, without a single problem. About a week ago, I looked at the Guage on my tank, and read it wrong. Called customer service got Katrina, wonderful lady, told her I was low on propane, she did everything she could to get the tank filled pronto. All of Suburban Propane's employees are the best. Even though I created an unnecessary situation they were great. Thank you, and sorry. 

Linda Stagner 

on Google

5 months ago

We had a delivery scheduled in February that was supposed to be on or before the 17th. We were very low on gas and during the week of February 10 we had an ice storm. We were sitting in the house which was getting colder because we were using our gas sparingly, when up, pulled our Suburban Propane driver. He came out in the ice storm to fill our tank so we had heat. I call that service above and beyond thank you so much. 

Karen Roach 

on Google

5 months ago

We have been dealing with Suburban for many years and have been extreamly satisfied. During the last BIG snow we ran into problems. We called to get a delivery & were told it would but it was not for several weeks. Then we ran out pf propane and it still took several days. During this process I was told because of the problems we would get a $25.00 credit on our account and when the fuel was delivered it would be at a discount price but it was not. We don't believe this is the proper way to do business.