This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Suburban Propane
- Propane
- Enon, VA
About this business
Location details
12801 Old Stage Rd, Enon, VA, 23836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered delivery on 12/10/25 they did not acknowledge the order until 12/17/25. Called and said delivery was scheduled for1/2/26 here we are 6:50 pm on 1/2/26 and no delivery. Thank gods it’s not an emergency. Time to change to a different company. Update : 1/5/26 after owner said email customer service which I did. I got a call from the local office and talked to a human and gave them info on how to enter the property due to dog and enclosed fence where the tank is located. They showed up with the delivery did not follow in... read more
Ordered delivery on 12/10/25 they did not acknowledge the order until 12/17/25. Called and said delivery was scheduled for1/2/26 here we are 6:50 pm on 1/2/26 and no delivery. Thank gods it’s not an emergency. Time to change to a different company. Update : 1/5/26 after owner said email customer service which I did. I got a call from the local office and talked to a human and gave them info on how to enter the property due to dog and enclosed fence where the tank is located. They showed up with the delivery did not follow in... read more
Ordered delivery on 12/10/25 they did not acknowledge the order until 12/17/25. Called and said delivery was scheduled for1/2/26 here we are 6:50 pm on 1/2/26 and no delivery. Thank gods it’s not an emergency. Time to change to a different company. Unreal how bad suburban is.
12/31/2025 - Situation resolved amicably. Receive apology and refill as requested. Refill request of several weeks ago ignored.
After being a customer for years in good standing, I've endured periods without heat due to missed deliveries each winter. And now having a 3 week schedule starting in October I've made calls week after week to try and get a delivery. No deliveries have been made despite repeated assurance by management. Contract with anyone else suburban propane is a sham company that renegs on agreements.
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 3.4 star rating with 120 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com