Suburban Propane

TONYA HICKMAN 

on Google

a month ago

We have been costumers for about 5 years. We are on automatic refill, they have let us run out multiple times. The worst being this winter during a snow storm. One tank was empty and the other gauge was stuck at 80% full. My husband checked it because a storm was coming in. We thought we were all good. But we were not. Heat stopped working in the middle of a Wednesday night ( no heat til Tuesday) while sleeping. We called immediately Thursday morning, they said they would send someone out immediately. The employee that answe... read more

Jay Williams 

on Google

4 months ago

This is the worst company I’ve ever dealt with. Impossible to speak to a local office. In 3 years, they have never returned a single phone call. I’m calling another company, I’m sick of this one. 

Katie Pahls 

on Google

7 months ago

We have been suburban customers for almost 5 years. They have always provided wonderful customer service and have been great to work with. They are always kind and friendly when we contact them with questions or to pay for our fill-up. 

Jacob Homan 

on Google

a year ago

Apparently it’s in their business model to trespass onto peoples property to remove tanks without notifying the home owner first. Not cool when your company puts my teenager in an awkward and uncomfortable situation with not knowing how to handle someone helping themselves on our property without permission. (Apparently the tanks were rented by the previous owners of the home, which we didn’t know and have lived here for 2 years). 

Bob Hoffman 

on Google

2 years ago

1st timer at getting my tank refilled and I had let it get pretty low. Called the office and within 3 days they had me back up to full. Thankyou Jackie for taking care of us.