Suburban Propane

Gloria Baker 

on Google

a month ago

I think it's important to recognize exceptional customer service. I've had the experience of working with Christina at Suburban Propane who from my first point of contact was wonderful! She went above and beyond to address my needs and was/is incredibly responsive. 

michael luizzi 

on Google

2 months ago

0 ZERO Stars overcharged for years due to a leaky inground tank, found this out when the leak got bad enough to notice the smell , called about it was told a tech had to come out and access it at no charge, smelled the leak shut off and locked the tank. the apprentice that showed up said he can not. give answers a tech needs to call me asap and come back the next day. NO CALL NO SHOW I called them back the next day for answers because we have no hot water or stove for cooking. well the mail came while i was on hold and it wa... read more

Janis Fallon 

on Google

3 months ago

Billed $178 for a delivery 4/1 for 0 gallons. Cameras on and there was no delivery or any truck from Suburban Propane on that day. Tank did have room to have propane added. Called Suburban 4/8 and told a manager would call back. No response. Called again, no manager has called yet. 

Nicholas Aldrich 

on Google

4 months ago

100% absolutely terrible company. Been trying for 2 weeks to get a fill up, told numerous times we will be there this week and never showed. Called AGAIN today and was told they will be out next week Wednesday, if we come earlier it will be a additional $100 charge? Had no choice as I'm literally almost out of propane (at least I'm guessing as my gauges don't work and they won't repair them KNOWING they don't work and yes we rent the tanks from them).Now mind you, there is $1,102 in my account. It's been there for 2 going on... read more

Anthony Perez 

on Google

6 months ago

Service sucks. Cost is way to high. We called Nolan and started with them . For the price with suburban to fill my tanks i will get filled twice with Nolan. Suburban wont come unless you are down to less than 25%. Thats alot to come up with when you have 2 110gallon tanks. Never come when they are supposed to. Still have their tanks in my yard since beginning of December and still haven't picked them up and in 2 days it will be February. Don't call them for Service..