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Suburban Propane

3.4

About this business

Specialties Our Business Is Customer Satisfaction Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

1917 Hackworth St, Nashville, TN, 37210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4100 reviews
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Belinda Lackey's profile image
Belinda Lackey 
on Google
23 hours ago
Joe Levin's profile image
Joe Levin 
on Google
2 months ago

Do not trust them with autopay. Their bills were frequently wrong, and it took hours on the phone to get it fixed each time. At least half the time I ended up being forwarded to a 'regional' office that said it could not help fix the local office's billing errors. When I canceled my account and told them to come remove the tank (because I am moving, but still own the house), they told me it was a $149 fee to remove the tank, or I could pay the same $149 fee and they would leave the tank there. This was, in the employee's wor... read more

Brian Basham's profile image
Brian Basham 
on Google
2 months ago

Way too expensive. Be prepared to pay a TON of random fees. 

Loren Van Buren's profile image
Loren Van Buren 
on Google
2 months ago

Always top off tank within time specified. Driver is always pleasant. 

Alison Harris's profile image
Alison Harris 
on Google
6 months ago

Terrible company and customer service. I have been trying to get my tank removed since December and almost 3 months later still hasn’t happened. They are aware but nothing has happened. They have my number and address and all is noted but nothing has changed. I just get told a date and then they don't show up. 

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Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 3.4 star rating with 100 reviews. 

When is Suburban Propane open?

Suburban Propane is closed now. It will open tomorrow at 8:00 a.m. 

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