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Specialties Our Business Is Customer Satisfaction Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.
1917 Hackworth St, Nashville, TN, 37210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do not trust them with autopay. Their bills were frequently wrong, and it took hours on the phone to get it fixed each time. At least half the time I ended up being forwarded to a 'regional' office that said it could not help fix the local office's billing errors. When I canceled my account and told them to come remove the tank (because I am moving, but still own the house), they told me it was a $149 fee to remove the tank, or I could pay the same $149 fee and they would leave the tank there. This was, in the employee's wor... read more
Way too expensive. Be prepared to pay a TON of random fees.
Always top off tank within time specified. Driver is always pleasant.
Terrible company and customer service. I have been trying to get my tank removed since December and almost 3 months later still hasn’t happened. They are aware but nothing has happened. They have my number and address and all is noted but nothing has changed. I just get told a date and then they don't show up.
Suburban Propane has a 3.4 star rating with 100 reviews.
Suburban Propane is closed now. It will open tomorrow at 8:00 a.m.
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