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Suburban Propane
- Propane
- Cloverdale, VA
About this business
Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.
Location details
5306 Peters Creek Rd, Cloverdale, VA, 24019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service. Have been a customer for a few years. Professional and courteous. Friendly to talk to when I need to.😊.
Service to install, hook up, fuel up a new 500 gallon propane tank went great. The technician was professional and answered all my questions. There were no issues with the installation and hook up.
Office is terrible. Not well trained. Service people are ok. Nobody communicates. We didn’t call and the gas ran out in January. Then they came in the spring and filled up and said we were on auto fill. Then why did it run out? We were changing companies when they came to fill and were letting it run out. We had a leak they half way fixed with putty that dried and cracked over the winter hence the reason for running out. I just found out there wasn’t a leak on July 18th when they checked it in May. Terrible communicators. Th... read more
Once again Suburban came to fill our tank without being asked to and without notice. Once again they found the gauge on the tank broken since they have not repaired their gauge. Once again they couldn’t add any propane to the tank”full” tank. And yes, once again they want to charge me $50 for the minimum propane purchase which I did not request. This is a scam! They charge me an annual rental for a tank I don’t want and for propane that they don’t deliver. Don’t use them if you have a choice.
I had an absolutely fantastic experience with Suburban Propane in Roanoke, VA thanks to Kim and Chris! Kim provided stellar and personable customer service from the very beginning. She walked me through the entire process—from installation details to billing—and made everything easy to understand. Communication was clear, timely, and friendly every step of the way. You can really tell she cares about her customers. Chris, our technician, was equally impressive. He was extremely knowledgeable and performed an impeccable insta... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 4.4 star rating with 107 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open tomorrow at 8:00 a.m.
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