Suburban Propane

Lisa 

on Google

a week ago

Horrible customer service. I set up an account because my landlord uses them and I have no choice. First they are immature on the phone and giggle while you try and tell them account information. Then on a random day they called and said a technician would arrive the next morning and I had to be home for the visit. This call was made less than 24 hours before and after hours. I had no chance to change the appointment even though I never made it! Technician came out and was there for about 10 minutes (I had to call late into ... read more

Ryan Ignacio 

on Google

4 weeks ago

terrible company. over priced, auto delivered when we were on will call, bad customer service, "refilled" tank when it wasn't empty. stay away. 

Noreen Morgan 

on Google

4 months ago

I've been a customer since September 2022. During that time I have experienced nothing but trouble with Suburban Propane. They're billing practices are an absolute nightmare.(get out your high school accounting book) During the 3+ years of dealing with them, I had to contact accounting almost every single month due to their overcharging unit costs per gallon way above and beyond our contracted rates. Additionally, when they received funds from the county at the beginning of the heating season for fuel assistance, they wouldn... read more

Timothy Dow 

on Google

4 months ago

This is an A+++++++ I have been buying propane for our home with Suburban for over 10 years. Amy recently came to our home for HVAC needs. She is so knowledgeable. Amy gave us specific information we could understand about the repair needed. She was clear and concise. She is so professional. Thank you Amy! you Rock!!!