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Suburban Propane
- Propane
- Milford, NH
About this business
Location details
8 Hitchiner Way, Milford, NH, 03055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORST customer service I have ever experienced within a business. They have let us become dangerously low many times even though we are supposed to be on auto refills. I sit on hold for 30+ minute every time I try to call them. There office never answers it’s always a call center who can never get ahold of the office. We have been told multiple times we would be called by management and have NEVER received a call back. We have also been told multiple times that we were on the delivery schedule and they have just never shown ... read more
Im on automatic fill, and have run out of propane three weeks ago and again last night. I have been with this company for 23 years. My bill has always been paid on time. This is absolutely unecceptable!
This company is the worst. They don’t care if you run out of gas they will not help. They will tell you you are on the schedule and you won’t see them for weeks if I was you pick another company It’d be the best decision you could make
Suburban Propane is grossly unresponsive to multiple calls, over several days for delivery that is supposed to be automatic, leaving this customer with dangerously low levels and on two occasions, out of propane. It's absolutely maddening, and customers should not have to ration their fuel to avoid empty tanks. This from a long-time customer, from the Difeo Propane purchase-who were great, by the way. I will be terminating my relationship with Suburban add soon as I can.
This is by far the worst Suburban branch I've ever had the displeasure of working with ... been waiting 3 months for tank hook ups at a campground we manage. Additionally they can't ever seem to show up and fill the 30+ customers on site that are hooked up. Customer service is a joke as they never pick up and they don't call you back. Congratulations guys, you probably just cost your company contracts with our 16 campgrounds that our company operates.
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 3.7 star rating with 121 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open tomorrow at 8:00 a.m.
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