Suburban Propane

Robert Lee 

on Google

3 months ago

I called in require new service. First of all they try to charge me 299 when the ad stated that is 199 first time customer then I told them that I had my own tank told them I had proof of ownership they act like i was lying and they contended with me about they didn’t know that Ameri Gas sold there tanks Then they try to charge me up a starter fee when my tank is already hooked up. It has gas in it no leaks or nothing. The lady try to get so sarcastic. I would never do business with them. She was controversy from the beginni... read more

Vernon “Vsquezzy” McKethan 

on Google

6 months ago

This company has bad customer service I've been a customer since I moved in a neighborhood not to far from thei 

JILL THOMPSON 

on Google

3 years ago

The worst company ever for many reason, aside from being super expensive, they have horrible organizational skills and poor customer service. I had to call four times for them to get my email correct. I called to add my credit card on file to do auto pay and for four straight months I got late fees because they never correctly added my credit card. They never fill your tank when they are supposed to and they just give out wrong information all the time and never keep track or make a note of any of your previous calls. I can ... read more

Ron C 

on Google

3 years ago

I had Suburban Propane install a new tank at my home today. The tech Mack was very friendly and prompt. He answered all my questions, installed the tank, performed the leak test in a timely manner. 

Taylor Strickland 

on Google

4 years ago

My roommate and I were unaware our propane tank was low in our new home and ran out unexpectedly so were left with no heat at all. When I called they told me that they would be charging me to come inspect the tank they just filled a month ago and that they could not come for over a week. They did nothing to help me so I called and am getting my propane tank switched to Bobby Taylor Oil immediately and it is being handled much faster. DO NOT recommend Suburban Propane. Terrible customer service.