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Suburban Propane

3.3

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

124 Barbarossa Ln, Kingston, NY, 12401, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.383 reviews
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Kathleen Warren's profile image
Kathleen Warren 
5 years ago

I bought my home in July, the previous owners used your company, we do not. The 2 propane tanks should have been removed by August and were not. We called your company at least 3 times to remove the tanks. An older man showed up to my home around 8am this morning. Instead of surveying the site and calling for help, he tromped back and forth numerous times through middle of my wet, soft lawn, hooked up a winch to one tank and pulled it onto it’s side and dragged it to my driveway. My lawn is gouged by the tank now and one Sub... read more

Diane Graham's profile image
Diane Graham 
5 years ago

They could price match, which they do not do. They charge highest amount of money. Also, I have been waiting for a delivery since November 14th, it is now November 21st. I have less than 10 gallons of fuel in this cold weather. If I could switch companies right now, I would. You can bet your bottom dollar come spring I will be changing companies. 

Beny Mad's profile image
Beny Mad 
5 years ago

I’ve been waiting since January to have this company come take back their propane tank. Every month I call after the scheduled tank pick up is cancelled or moved. This has been happening for the last 3 months now. And they get mad about me calling and asking when they are gonna come. They got emergencies apparently for the last 3-4 months so they can’t get to me. Smh. 

Maria Smirensky's profile image
Maria Smirensky 
6 years ago

very frustrating company to deal with. difficult to have confidence with this comoany. 

Les Stone's profile image
Les Stone 
6 years ago

They can take my tank and never contact me again. Terrible company!! Don't use it, many other suppliers. 

Michael Jakob's profile image
Michael Jakob 
6 years ago

Empty promises- having to chase for service .... dropping them after 16 years! 

Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 3.3 star rating with 83 reviews. 

When is Suburban Propane open?

Suburban Propane is closed now. It will open on Monday at 7:00 a.m. 

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