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Suburban Propane
- Propane
- Auburn, NY
About this business
Location details
84 York St, Auburn, NY, 13021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service, very knowledgeable and informative! Friendly staff, pleasant to do business with. I highly recommend going here for your heating needs.
Absolutely terrible service, would not recommend to anyone. They let my tank run completely empty 3 TIMES. 2 of which was in the middle of winter and I woke up to my house being 50 degrees. They didn't even have me on the schedule to deliver and I had to call to get an emergency fill all 3 times. I canceled back in May, and figured out they kept adding on additional rental fees for the tank every month until I noticed in September. Luckily the lady I spoke to on the phone was nice and got rid of the rental fees for me. Paid ... read more
Horrible company to deal with. Had nothing but problems with them. Filled my neighbor's tank when i called to be filled and billed me, then when I ran out charged me for an emergency visit. My account was set up for fills when I called. Called in April and got a fill, then they filled me again in May and said it took 16 pounds. It was a summer camp and I hadn't been there yet and the gauge was reading 40%. Then I sold the camper and called to let them know. They were supposed to refund me for what was in the tank and bill th... read more
Beware, these people are absolute crooks!!! After years of paying too much for their propane, as well as yearly tank rental charges and delivery surcharges we finally got tired of getting robbed and fired them for another better and lower cost provider. After we terminated their service, they continued to attempt to charge us for the unhooked tanks that they were supposed remove. It took NEARLY A YEAR for them to remove the tanks. They never gave us credit back for the propane that was still in the tanks upon removal (nearly... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 3 star rating with 49 reviews.
When is Suburban Propane open?
Suburban Propane is closed now. It will open on Monday at 9:00 a.m.
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